Facilities Manager – Lead Hard & Soft Services

Apleona Italy; Newbury; On-site; GBP 45,000 - 46,000; Full time

Benefits offered by this job

Holiday entitlement

GP access

Employee assistance

Volunteer leave

Discount platform

EV scheme

Cycle to work

Tech purchase via salary

Mortgage advice

Health & dental plans

Job summary

Apleona Group is seeking a Facilities Manager to oversee facilities delivery across the client site, ensuring a safe, compliant and efficient workplace for staff and visitors. You will manage contractors, oversee maintenance and compliance, and drive improvements.

The role leads both hard and soft services, with budget oversight and KPI monitoring, while coordinating with internal teams, service providers and the client to achieve operational excellence.

Qualifications

• IOSH Managing Safely or equivalent, or willingness to obtain within a set timescale.
• Proficient in CAFM systems and MS Office (Word, Excel, Outlook; PowerPoint desirable).
• Experience managing contractors, suppliers and service provider performance against KPIs.
• Strong knowledge of building services, planned and reactive maintenance and statutory compliance.
• Experience supervising on-site teams and/or contractors, including soft FM services.
• Ability to prioritise, plan and organise workloads to meet deadlines.
• Excellent verbal and written communication with clients, occupants, contractors and colleagues.
• Experience within FM industry in a client-facing, single-site role.

Responsibilities

• Take overall responsibility for the delivery of facilities across the client site.
• Lead hard and soft services, manage supplier relationships and budgets.
• Monitor service standards and KPIs, drive continuous improvements.
• Provide leadership to on-site teams, including reception and cleaners.
• Collaborate with internal departments and the client to ensure operational excellence.

Skills

IOSH Managing Safely

CAFM systems

MS Office

Contractor management

Building services knowledge

Team leadership

Time management

Communication skills

Client-facing

Tools

CAFM software

Job description

Apleona Group is seeking a Facilities Manager to oversee facilities delivery across the client site, ensuring a safe, compliant and efficient workplace for staff and visitors. You will manage contractors, oversee maintenance and compliance, and drive improvements.

The role leads both hard and soft services, with budget oversight and KPI monitoring, while coordinating with internal teams, service providers and the client to achieve operational excellence.