Facilities Manager

CBRE, Inc.; Titchfield; On-site; GBP 35,000 - 48,000; Full time

Job summary

CBRE, Inc. in the United Kingdom is recruiting a Facilities Manager to take responsibility for a portfolio of properties in line with Health and Safety, environmental and client requirements.

You will oversee on-site work, liaise with service providers, manage contracts within budget, and ensure high service standards while maintaining tenant relationships. A degree or equivalent is expected, with FM experience and strong communication and risk-management skills.

Qualifications

• Excellent customer service and strong interpersonal and communication skills.
• Health and safety knowledge with IOSH/NEBOSH qualification preferred.
• Experience in facilities management with line management of staff and contractors.

Responsibilities

• Monitor FM works onsite and liaise with service providers/sub-contractors.
• Maintain fabric of the building to a high standard per contract and budgets.
• Ensure health and safety compliance on site.
• Oversee third party contracts to meet contracted service standards.
• Prepare, control and monitor service agreements within the client’s budget.
• Monitor KPIs and take remedial actions to maintain standards.
• Compile and maintain management information/records related to health and safety and contracts.
• Develop and maintain excellent tenant relationships and service levels.
• Proactively manage risk and insurance issues on site.
• Liaise with building manager and procurement to compile external contracts.

Education

Degree level or equivalent

Job description

The purpose of the Facilities Manager role is to have management and overall responsibility for a group of properties in line with all Health and Safety, environmental, company procedures related general legislation and client/tenant requirements. This includes ensuring the adherence to the budgetary costs and customer service standards.,

• Monitor FM works onsite and liaise with service providers/sub-contractors.
• Ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets.
• Be responsible for all the health and safety compliance onsite.
• Oversee third party contracts to ensure the correct standard of service is provided in accordance with the agreed contract.
• Preparation, control and monitoring of the service agreement in accordance with the client's budgetary agreement
• Regular monitoring of the key performance indicators and taking remedial action as applicable to ensure the required standards are maintained.
• To compile and maintain all required management information/records relating to company, health and safety and other related records.
• To further develop and maintain excellent tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs.
• Proactively manage risk and deal with insurance issues on site
• Liaise with the building manager and the procurement department to ensure compilation of external contracts.
• Educated to degree level or equivalent.
• Previous facilities management experience. This includes Line Management responsibility for Company personnel and contractors and management service agreements as applicable.
• Excellent customer service, interpersonal and communication skills
• High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified
• CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries., CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Manager to join the team located in Titchfield.