Facilities Manager

CBRE Group, Inc.; Titchfield; Remote; GBP 42,000 - 62,000; Full time

Job summary

CBRE Group, Inc. is seeking a Facilities Manager to lead a portfolio of properties in Titchfield. The role covers management responsibilities, ensuring health and safety compliance, and delivering high levels of customer service to tenants and clients.

The Facilities Manager will oversee budgets, service agreements, and relationships with contractors, while aligning with client requirements and regulatory standards.

Qualifications

• Degree level or equivalent is required.
• FM experience including line management of staff and contractors.
• Excellent customer service, interpersonal and communication skills.
• Strong knowledge of health and safety legislation; IOSH/NEBOSH preferred.

Responsibilities

• Monitor FM works onsite and liaise with service providers.
• Ensure building fabric is maintained to high standards within budgets.
• Oversee health and safety compliance on site.
• Manage third party contracts to meet service standards.
• Prepare, control and monitor service agreements per client budgets.
• Track KPIs and take remedial actions to maintain standards.
• Compile and maintain management information and records.
• Develop and maintain tenant relationships and service quality.
• Proactively manage risk and insurance issues on site.
• Coordinate with building manager and procurement for external contracts.

Skills

Customer service

Communication skills

Interpersonal skills

Health and safety knowledge

Education

Degree level

Job description

Company Profile

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries.

Job Title: Facilities Manager

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Manager to join the team located in Titchfield.

The purpose of the Facilities Manager role is to have management and overall responsibility for a group of properties in line with all Health and Safety, environmental, company procedures related general legislation and client/tenant requirements. This includes ensuring the adherence to the budgetary costs and customer service standards.

Key Responsibilities

• Monitor FM works onsite and liaise with service providers/sub-contractors.
• Ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets.
• Be responsible for all the health and safety compliance onsite.
• Oversee third party contracts to ensure the correct standard of service is provided in accordance with the agreed contract.
• Preparation, control and monitoring of the service agreement in accordance with the client’s budgetary agreement
• Regular monitoring of the key performance indicators and taking remedial action as applicable to ensure the required standards are maintained.
• To compile and maintain all required management information/records relating to company, health and safety and other related records.
• To further develop and maintain excellent tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs.
• Proactively manage risk and deal with insurance issues on site
• Liaise with the building manager and the procurement department to ensure compilation of external contracts.
• Full JD can be provided upon application.

Person Specification/Requirements

• Educated to degree level or equivalent.
• Previous facilities management experience. This includes Line Management responsibility for Company personnel and contractors and management service agreements as applicable.
• Excellent customer service, interpersonal and communication skills
• High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified