Assistant Facilities Manager

Cobalt Recruitment; Greater London; On-site; GBP 40,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Career development opportunities

Exposure to premium West End asset

Job summary

We are seeking an ambitious Assistant Facilities Manager to join the on-site management team of a landmark commercial asset in London's West End. The role is a 12-month fixed-term contract, offering exposure to a premium environment and a high-profile occupier base.

As part of the on-site team, you’ll support the Facilities Manager in delivering excellent FM services, maintaining compliance, sustainability and strong occupier relationships, while contributing to operational excellence and audits.

Qualifications

• Experience in Facilities Management or Property Management within commercial offices.
• Strong organisational and communication skills.
• Excellent customer service and relationship-building ability.
• Knowledge of health & safety and statutory compliance (IOSH qualification desirable).
• Proficient with MS Office and CAFM/property management systems.

Responsibilities

• Support the Facilities Manager with day-to-day management of the property.
• Build positive relationships with occupiers and ensure exceptional customer experience.
• Coordinate service partners and monitor KPIs.
• Assist with contractor management, permits to work and compliance documentation.
• Support health & safety compliance, inspections and risk management.

Skills

Facilities Management

Commercial office environment

Organisational skills

Customer service

Education

IOSH qualification desirable

IWFM membership/qualifications

Tools

Microsoft Office

CAFM systems

Job description

Location: West End, Central London

Contract: 12-Month Fixed Term Contract

Join the team behind a prestigious mixed-use asset in the heart of the West End.

We're seeking an ambitious and proactive Assistant Facilities Manager to join the on-site management team of a landmark, trophy commercial property in London's West End. This is an exceptional opportunity to gain experience on a high-profile, best-in-class asset, working alongside an experienced Facilities Manager to deliver an outstanding occupier experience.

This role is ideal for someone looking to develop their career in commercial property management within a premium environment where service excellence, sustainability and operational performance are at the heart of everything we do.

The Role

As Assistant Facilities Manager, you'll play a key role in the day-to-day operational management of the building, supporting the delivery of exceptional FM services while ensuring compliance, health & safety and customer satisfaction remain a top priority.

Working closely with occupiers, contractors and the wider property management team, you'll help maintain the highest standards across this flagship asset.

Key Responsibilities

• Support the Facilities Manager with the day-to-day management of the property.
• Build positive relationships with occupiers, ensuring an exceptional customer experience.
• Coordinate and monitor specialist service partners, ensuring service levels and KPIs are consistently achieved.
• Assist with contractor management, permits to work and compliance documentation.
• Support health & safety compliance, statutory inspections and risk management processes.
• Help oversee planned preventative maintenance and reactive works.
• Assist with service charge administration, budgeting and invoice processing.
• Support sustainability initiatives and ESG objectives across the building.
• Contribute to occupier engagement events and wellbeing initiatives.
• Produce reports, maintain accurate records and support operational audits.

About You

We're looking for someone who is enthusiastic, organised and eager to build a long-term career within commercial real estate.

You’ll ideally have:

• Previous experience in a Facilities Management or Property Management role.
• Experience within commercial office environments.
• Strong organisational and communication skills.
• Excellent customer service and relationship-building ability.
• A proactive approach with strong attention to detail.
• Knowledge of health & safety and statutory compliance (IOSH qualification desirable).
• Working towards or interested in IWFM membership or qualifications.
• Confidence using Microsoft Office and CAFM/property management systems.

What's on Offer

• Opportunity to work on a prestigious trophy asset in London's West End.
• Exposure to a premium commercial environment with leading occupiers.
• Supportive and experienced management team.
• Excellent career development and learning opportunities.
• Competitive salary and comprehensive benefits package.