Facilities Manager

Wates Group; Farnborough; On-site; GBP 45,000 - 55,000; Full time

Job summary

WPS in Halstead is seeking a proactive Facilities Manager to lead the management, maintenance and compliance of facilities across the contract. You will be the primary contact for services, driving operational excellence and outstanding customer satisfaction.

This role requires strong stakeholder engagement, experience with budgets, energy management, and safety compliance, with a focus on continuous improvement and delivering value to the client and service partners.

Qualifications

• Proven experience as Facilities Manager or FM leadership.
• Strong knowledge of facilities management, compliance, health and safety.
• Experience managing budgets, suppliers, and service contracts.
• Excellent stakeholder management and communication.

Responsibilities

• Oversee day-to-day facilities operations and environment safety.
• Manage maintenance, compliance and continuous improvement across contracts.
• Coordinate with contractors and service providers to meet SLAs.
• Maintain records for compliance and reporting.
• Drive cost efficiencies and service improvements.
• Ensure client expectations and contractual commitments are met.

Skills

Facilities management

Budget management

Stakeholder management

Health & Safety

Contractor management

Job description

WPS | Halstead, Sevenoaks | Full Time | Permanent

The Opportunity

WPS is seeking an experienced and proactive Facilities Manager to join our Facilities Management team supporting our valued client in Halstead.

This is an excellent opportunity for a facilities professional who is passionate about delivering exceptional service, maintaining high compliance standards, and driving continuous improvement across a diverse facilities portfolio. You will play a pivotal role in ensuring a safe, efficient, and customer-focused environment while building strong relationships with both the client and service partners.

About The Role

As Facilities Manager, you will take ownership of the effective management, maintenance, compliance, and continuous improvement of all facilities-related activities across the contract. Acting as the key point of contact for facilities services, you will ensure operational excellence, contractual compliance, and outstanding customer satisfaction.

Working closely with stakeholders, contractors, and service providers, you will drive service improvements, maximise operational efficiency, and ensure facilities services are delivered in line with client expectations and contractual commitments.

Key Responsibilities

• Oversee day-to-day facilities operations to ensure a safe, efficient, and professional working environment.
• Ensure the effective management, maintenance, compliance, and continuous improvement of all facilities-related activities.
• Maintain accurate records and documentation for all compliance-related activities.
• Provide dedicated management of facilities services in accordance with contractual obligations and client expectations.
• Act as the primary point of contact for facilities-related issues, enquiries, and escalations.
• Manage service providers and contractors to achieve agreed service levels, performance standards, and compliance requirements.
• Strengthen client confidence through effective governance, reporting, and performance management.
• Deliver a responsive and proactive approach to resolving facilities issues and operational challenges.
• Manage facilities budgets, monitor expenditure, and identify opportunities for cost efficiencies.
• Drive efficiency initiatives relating to energy management, maintenance planning, sustainability, and asset management.
• Ensure value for money through effective supplier management, contract oversight, and procurement practices.
• Continuously seek opportunities to improve service delivery, customer experience, and operational performance.

About You

We are looking for a customer-focused Facilities Manager with a proven track record of managing facilities services within a complex operational environment.

You Will Ideally Have

• Previous experience in a Facilities Manager or similar FM leadership role.
• Strong knowledge of facilities management, compliance, health and safety, and contractor management.
• Experience managing budgets, suppliers, and service contracts.
• Excellent stakeholder management and client relationship skills.
• Strong organisational skills with the ability to prioritise a varied workload.
• Experience driving service improvements and operational efficiencies.
• Excellent communication, reporting, and problem-solving abilities.
• A proactive and solutions-focused approach to facilities management.

Given the nature of this position, you will need to undergo an Enhanced and Barred Lists Disclosure and Barring Service(DBS) and Security Check Vetting at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.