Facilities Manager

Andersen James Group; Ellesmere Port; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading retail destination in the Northwest is seeking a Facilities Manager to oversee daily operations, ensuring exceptional service delivery. The role involves managing cleaning, security, and compliance while fostering a collaborative team culture. This is an opportunity for a proactive leader to make a significant impact in a high-profile environment.

Benefits

Training support (IOSH/NEBOSH)

Qualifications

• Proven experience managing cleaning, security, or soft FM services in a high-footfall environment.
• Knowledge of H&S compliance and incident response.

Responsibilities

• Lead the daily delivery of cleaning, security, waste, and car park services.
• Manage budgets, monitor service delivery, and drive continuous improvement.

Skills

Leadership

Commercial Awareness

Health & Safety Compliance

Job description

Facilities Manager - Leading Retail Destination, Northwest

Be the driving force behind exceptional day-to-day operations at a high-profile, customer-focused shopping centre.

We're looking for an experienced and hands-on Facilities Manager to lead the daily delivery of cleaning, security, waste, and car park services at a busy retail destination in the Northwest of England. Working closely with the on-site management team and wider stakeholders, you'll play a key role in ensuring the centre not only meets expectations - but exceeds them.

From budget control and contractor management to compliance and project support, this is a role packed with variety, influence, and opportunity.

Why This Role Stands Out

Join one of the Northwest's top shopping destinations - a busy, high-profile retail hub like no other in the UK

Supportive, collaborative team culture - where your ideas and leadership will make a real difference

A role with variety and impact - from H&S and soft services to OPEX and contractor performance

Real investment in your development - training (including IOSH/NEBOSH) fully supported

What You'll Bring

• Proven experience managing cleaning, security, or soft FM services in a high-footfall, public-facing environment
• Knowledge of H&S compliance and incident response
• A steady, proactive leadership style - confident in managing teams and building lasting relationships
• Commercial awareness - able to manage budgets, including expansive OPEX, monitor service delivery, and drive continuous improvement
• Bonus points for experience in retail, shopping centres, or property management environments
• Ability to work 37.5 contracted hours with one 'late' shift a week 12-8pm and 1 in 4 weekends as Duty Manager

Whether you're already working as a Facilities Manager or a Soft Services Manager looking to step up, this role offers the next big challenge in a supportive, ambitious environment.