Facilities Manager

ZipRecruiter; Downham Market; On-site; GBP 35,000; Full time

Job summary

An exceptional opportunity awaits a passionate Hospitality Manager to lead a dedicated team in a renowned nursing home. This role focuses on creating a welcoming environment, ensuring high-quality food service, and developing engaging activities tailored to residents' needs. As part of a leading healthcare provider, you will foster teamwork and continuous improvement while delivering compassionate care. This is a chance to make a meaningful impact in the lives of residents and staff alike, all within a supportive and rewarding workplace. Join a company that values your contributions and offers career growth opportunities!

Benefits

Refer-a-friend

Reward Gateway - discounts and wellbeing

Comprehensive induction and paid training

Excellent working environment

Cost of DBS

Qualifications

• Experience in Hospitality Management is essential.
• Strong people management and communication skills are crucial.

Responsibilities

• Develop a service experience aligned with company values.
• Manage food service operations and maintain high cleanliness standards.
• Create engaging activities that promote health and wellness.

Skills

People Management

Communication Skills

Food Service Operations

Budget Management

Housekeeping Principles

Understanding of Older People's Needs

Activity Planning

Job description

Job Description

A fantastic new job opportunity has arisen for a motivated Hospitality Manager to work in an exceptional nursing home based in the Norfolk area. You will be working for one of UK's leading healthcare providers.

This service provides exceptional, specialised care for those in need of residential, nursing and dementia care and offers a peaceful and comfortable haven for all.

To be considered for this position you must have experience of Hospitality Management.

As the Hospitality Manager your key responsibilities include:

• Develop a service experience that fits within our family vision and values; being compassion, empathy and transparency in our service delivery.
• Develop and maintain a positive working environment for all staff, fostering a culture of teamwork, continuous improvement, and high-quality service.
• Ensure that all are provided with an exceptional experience and that their needs and expectations are met and exceeded.
• Manage the food service operation, working closely with the executive chef including menu planning, preparation, and delivery of high-quality meals in a timely and efficient manner.
• Develop and maintain a robust activities program that is tailored to the interests and needs of the residents and is engaging, fun, and promotes health and wellness.
• Maintain and manage best first impression experience.
• Ensure the housekeeping function is effective, efficient, and maintains high standards of cleanliness and hygiene throughout the facility.

The following skills and experience would be beneficial for the role:

• Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service.
• Strong communication skills, both verbal and written, with the ability to communicate effectively with a wide range of stakeholders.
• Strong understanding of the principles of first impressions and the ability to ensure that guests have a positive experience from the moment they arrive.
• Knowledge of food service operations, including menu planning, food preparation, and delivery, as well as a good understanding of nutrition and dietary requirements.
• Strong understanding of the needs and interests of older people and the ability to develop and deliver a range of activities that are engaging, fun, and promote health and wellness.
• Strong understanding of the principles of housekeeping, including cleaning, hygiene, and infection control.
• Strong understanding of budget management and the ability to manage costs effectively whilst still delivering high-quality service.

The successful Hospitality Manager will receive an excellent salary of £35,000 per annum. This exciting position is a permanent full-time role working 40 hours a week from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:

• Refer-a-friend*
• Reward Gateway - discounts, wellbeing, employee assistance & much more.
• Comprehensive induction and paid training programme with career prospects.
• Excellent working environment.
• Cost of DBS*
• We are a Living Wage Employer.

Reference ID: 6654

To apply for this fantastic job role, please call on 0121 638 0567 or send your CV.