Facilities Manager

RFM; Aberdeen City; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

33 days annual leave

Life assurance

Cycle to Work scheme

Rewards platform for discounts

Job summary

Robertson Facilities Management (RFM) is seeking a proactive Facilities Manager to lead multi-site service delivery across our education, healthcare, and commercial clients in the UK. You will drive service performance, budget management, and staff development while ensuring robust risk controls and safety standards.

Reporting to the Contract Manager, you will collaborate with client teams to deliver contract requirements, implement continuous improvements, and uphold Robertson’s policies and

Qualifications

• Experience managing multi-disciplined/soft service FM teams.
• A pragmatic and methodical approach to problem solving.
• Ability to work on own initiative.
• Experience in subcontractor management.
• Ability to undertake a range of audits from quality, H&S and FSA.
• Strong communication and interpersonal skills.
• Proficiency in CAFM systems.
• Proficiency in Microsoft Word and Excel.
• Understanding of HR processes.
• Full UK driving licence and willingness to travel between sites.

Responsibilities

• Responsible for the operational delivery of services.
• Deliver and monitor Service Delivery Plans and KPIs.
• Establish, monitor and supplement resource levels to meet contract requirements.
• Support risk management and jeopardy processes.
• Drive Continuous Improvement and contract development initiatives.
• Coach and develop staff to meet contract requirements.
• Manage site budgets to deliver activities on time and within cost KPIs.
• Conduct audits and workplace inspections as scheduled.

Job description

People. Initiative. Pride. We see more than just service.

Facilities Manager

Working hours:

Monday to Friday - 38.75 hours per week

Contract:

Full time, permanent

Robertson Facilities Management (RFM) provides hard and soft FM services, grounds maintenance and energy services for single and multi-site locations throughout the UK. We work across sectors including education, healthcare, emergency services and commercial, assuring our customers of high-quality, best value and a sustainable approach.

RFM has grown significantly since its inception in 1999, with a turnover of £181m for FY2025 and employs more than 1500 people. We are now on a growth trajectory, with ambitious plans to grow the business to £300m turnover by 2030. Our plans for growth require RFM to ‘make the market’, and to be at the forefront of high value opportunities in the FM marketplace.

What you’ll do:

• Responsibility for the operational delivery of services.
• Deliver and monitor the Service Delivery Plans and KPIs.
• Establish, monitor, and supplement resource levels to comply with contract requirements.
• Facilitate the development of robust risk management processes and procedures including jeopardy management.
• Support the Continuous Improvement Programme and identify issues to drive forward contract development, including but not limited to, innovation, best practice and in line with Robertson processes.
• Encourage, coach, support and manage the effective performance of people and develop them to meet the contract requirements.
• Management of site budgets to ensure contract activity is completed to time and cost effective in line with scheduled KPIs.
• Conduct audits and workplace inspections on a regular, agreed schedule in line with the service delivery plan.
• Implement Robertson’s integrated policies on Quality, SHEQ in conjunction with support teams and the client’s requirements.
• Ensure defined H&S responsibilities and accountability are established and regular reviews are undertaken.
• To develop relationships and partnerships with client management teams to ensure delivery of contract.
• Ensure personal achievement and development plans/Appraisals for staff under their control are completed and reviewed each year and ensure training requirements are delivered.
• Ensure site managers are aware of their roles and responsibilities and are aligned between all other departments; including but not limited to, hard and soft services, HR, SHE and procurement.
• Ensure all opportunities for organic growth are presented to line manager.

What you’ll need:

• Experience managing multi-disciplined/soft service FM teams.
• A pragmatic and methodical approach to problem solving.
• Ability to work on own initiative.
• Experience in subcontractor management.
• Ability to undertake a range of audits from quality, H&S and FSA.
• A recognised health and safety qualification e.g. IOSH.
• Strong communication and interpersonal skills.
• Able to demonstrate previous experience of auditing and the use of auditing tools.
• Able to demonstrate proficiency in the use of CAFM systems.
• Proficient in relevant computer programmes (Microsoft Word, Excel etc).
• Understanding of HR processes.
• Full UK driving licence and flexibility to travel between sites.

The successful candidate will require a PVG/Disclosure Check.

Who we’re looking for:

The Facilities Manager reports to the Contract Manager and will assist them with delegated reporting, budget, management, and meeting tasks. The job holder requires the ability to manage client relations, internal teams, and external suppliers. They will have the motivation to continuously improve all aspects of the operation and deliver quality of service in line with contractual expectations and our business values.

Working the Robertson Way

Joining us isn’t just about seeing things our way. It’s also about working the Robertson Way too, by bringing our 5 guiding principles to life. Here’s what that means…

We listen

Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard.

We are professional

Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver.

We take responsibility

Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters.

We are determined to succeed

Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit.

We are one team

We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson.

What’s in it for you?

In addition to the hourly rate, we offer a wide range of rewards and benefits:

• 33 days annual leave
• Life assurance
• Cycle to Work scheme
• Rewards platform for discounts with retailers, supermarkets, restaurants and more

When it comes to diversity and inclusion, we see things differently at Robertson. We’re a company with strong family values and are committed to building a workforce which reflects the diversity of the customers and communities we serve. That’s why we’re working to create a truly inclusive workplace where everyone can feel welcome, included, and where we can all be our authentic selves.