Facilities Management Assistant

Belmont Recruitment; Nottingham; On-site; GBP 18,000 - 24,000; Full time

Job summary

Belmont Recruitment is seeking a Facilities Management Assistant to work with Vertas on a 3-month temporary contract. This full-time role is 35 hours per week, Monday to Friday, and involves supporting service delivery across designated sites.

You will help recruit, train and assess frontline Cleaning staff, visit customers to review performance, and ensure high levels of customer satisfaction through regular site visits and meetings.

Qualifications

• Experience working as a facilities management assistant.
• Enhanced DBS clearance.
• Full UK driving licence.

Responsibilities

• Assist the Account Manager with service delivery and customer satisfaction across area-based sites.
• Recruit, retain and train frontline Building Cleaning staff through assessments and interviews.
• Meet and visit customers to review service performance and maintain high standards.
• Conduct daily site visits to ensure staff deliver high service levels.

Skills

Facilities Mgmt

Recruitment

Customer Service

Site Visits

Job description

Belmont Recruitment are currently looking for a Facilities Management Assistant to join Vertas on an initial 3-month temporary contract. This is a full-time role working 35 hours per week, Monday to Friday.

Key Responsibilities

• To assist the Account Manager by supporting the management of service delivery and customer satisfaction within a designated number of area-based sites. (Facilities Management Service Level Agreements/Contracts)
• To undertake an active role in the recruitment, retention, and training / development of frontline Building Cleaning employees through application form assessment and interviewing candidates for cleaning and caretaking positions.
• To meet and visit customers to ensure the service is providing high levels of customer satisfaction via discussions and planned meetings to review service performance at agreed and required standards.
• To undertake site visits daily to ensure frontline employees are delivering high service standards and high levels of customer satisfaction.

Essential Requirements

• Experience working as a facilities Management Assistant
• Enhanced DBS
• Full Uk driving licence