Facilities & Maintenance Manager

PUBLIC HOUSE; Greater London; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

50% food and drink discount

Staff meals on shift

Enhanced maternity/paternity pay

Stream financial wellbeing access

Employee of the Month £150 meal

Career progression and training

24/7 health and wellbeing support

Employee referral scheme

Benefits platform discounts

Service charge goes to staff

Job summary

Public House Group is seeking an experienced Facilities & Maintenance Manager to lead maintenance across our London and Oxfordshire pubs. You’ll own the maintenance function, triage faults, manage contractors, and supervise the in-house team to ensure service continuity and safety.

You’ll coordinate planned and reactive maintenance, deliver on budgets, and work closely with the Head of Business Operations to support openings, refurbishments and daily operations in a hospitality-focused,

Qualifications

• Hands-on experience managing planned and reactive maintenance across multi-site venues.
• Strong knowledge of commercial kitchens, refrigeration, extraction, HVAC, electrical and plumbing systems.
• Experience leading a maintenance team and managing contractors and budgets.
• Ability to coordinate with operations and travel between London and Oxfordshire.

Responsibilities

• Act as group escalation point for facilities issues and triage faults.
• Run maintenance team’s daily job list across London and Oxfordshire.
• Lead responses to major failures and out-of-hours escalation.
• Plan and monitor planned preventative maintenance on building services.
• Manage fire safety inspections and compliance records.
• Plan works around service and events to minimise closures.
• Source and manage installation of equipment; maintain asset register.
• Manage contractors and suppliers for quality and cost.
• Prepare and manage annual maintenance budget and monthly reports.
• Maintain landlord relationships on facilities matters.
• Line manage and train in-house maintenance team and train site teams.
• Support Projects Manager on openings/refurbishments.

Skills

Facilities management

Maintenance leadership

Budget management

Contractor management

HVAC systems

UK driving licence

Education

IOSH Managing Safely

NEBOSH qualification

Job description

We are seeking an experienced and hands-on Facilities & Maintenance Manager to join Public House Group! Reporting to the Head of Business Operations, you will lead planned and reactive maintenance across our historic, design-led pubs in London and Oxfordshire, making sure every building works for every service. This is an exciting opportunity for a facilities or maintenance professional ready to own the maintenance function for a growing multi-site group, and become part of a business that values quality, teamwork, and a shared passion for great hospitality.

What’s in it for you as a Facilities & Maintenance Manager:

• 50% off food and drink in our venues for a table of up to 4 people.
• Delicious staff meals on shift (venue teams only).
• Growing your family? Enjoy enhanced maternity and paternity pay once you’ve been with us for a year.
• Access to Stream, a financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
• Be recognised as Employee of the Month across the group and win a £150 meal for two.
• Career progression opportunities, ongoing training to develop yourself personally and professionally.
• 24/7 Health and Wellbeing support, access support lines anytime for your mental, physical and financial health.
• Earn more with our employee referral scheme.
• Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars, restaurants + more.
• Every penny of service charge goes to the people who work in our venues and eligible roles.

What you’ll be doing as a Facilities & Maintenance Manager:

• Act as the group escalation point for facilities issues, triaging faults and sending the right contractor or member of the maintenance team.
• Run the maintenance team’s daily job list across London and Oxfordshire, prioritising anything that threatens a service, guest safety or food safety.
• Lead the response to major failures, and take part in the out of hours escalation rota for gas, water, refrigeration and power issues.
• Build, schedule and monitor planned preventative maintenance across gas, refrigeration, extraction, hoists, drains and building services.
• Manage fire safety, statutory inspections, certificates and building compliance records, flagging risks to the business early.
• Plan works around service, events and trading, so a site only closes when it is unavoidable.
• Source, order and manage the installation of kitchen, bar and building equipment, and maintain the asset register and replacement forecasts.
• Find, appoint and manage contractors and suppliers, holding them to account on quality, response times and cost.
• Prepare and manage the annual maintenance budget, tracking spend by site and producing a monthly report.
• Hold the landlord relationship for all facilities matters, including roofs, leaks, drains and lease responsibilities.
• Line manage, train and develop the in-house maintenance team, and train site teams on logging faults and basic fixes.
• Support our Projects Manager on new openings, refurbishments and larger works.

About you, our new Facilities & Maintenance Manager:

• Previous experience in facilities or maintenance management in hospitality, hotels, restaurants or busy events venues, ideally across multiple sites.
• Hands-on experience running planned and reactive maintenance, contractors, compliance records and budgets.
• Strong technical knowledge of commercial kitchens, refrigeration, extraction, HVAC, electrical systems, plumbing and building services.
• Practical fault-finding and minor repair skills, with good judgement on when to bring in a specialist.
• Experience leading a small maintenance team and training non-technical teams.
• An eye for detail and real care for historic, design-led buildings.
• A clear communicator, well organised and calm under pressure.
• Flexibility to work across a seven-day hospitality environment, travel between London and Oxfordshire, and share out of hours cover.
• A full UK driving licence.

IOSH Managing Safely or an equivalent qualification is desirable. NEBOSH, or a recognised trade or engineering qualification such as electrical, mechanical or F-Gas, is an advantage.

About Us:

Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed. Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits. At the heart of what we do is a commitment to craftsmanship, provenance and authenticity. We work closely with farmers, growers and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity and care.

As we continue to grow, our focus remains the same: to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service and a genuine connection to British produce.

Compensation: Competitive salary