Facilities Maintenance Hub Coordinator

Haven; Beach; On-site; GBP 17,000 - 18,000; Full time

Benefits offered by this job

Up to 50% off on-park dining

20% discounts on Haven Holidays and in

free access to Haven facilities

savings at national brands and retail

Job summary

Haven is seeking a Maintenance Hub Administrator to provide essential support to the Facilities Team across the park. You will coordinate maintenance activities, manage records, and help maintain a safe, well‑maintained environment for guests and owners.

The role involves scheduling tasks, managing goods-in processes, stock control, and liaising with contractors to ensure compliant operations. You will deliver strong customer service and work well in a proactive team setting.

Qualifications

• Strong organisational and administrative skills.
• Experience in stock, asset management, or goods-in processes is advantageous.
• Excellent communication and problem-solving abilities.
• Proficiency in using IT systems and software (training provided).
• Ability to manage multiple tasks and priorities in a busy environment.
• A proactive, team-oriented approach.

Responsibilities

• Coordinate and schedule maintenance tasks, ensuring timely responses to service requests.
• Manage goods-in processes, including receiving, recording, organising deliveries and supplies.
• Oversee stock and asset management, ensuring accurate records and efficient control systems.
• Liaise with contractors to manage schedules, work locations, and compliance requirements.
• Maintain records of work orders, inspections, and compliance checks, ensuring all data is up to date.
• Monitor inventory levels of tools, equipment, and supplies, arranging replenishments when needed.
• Act as a communication hub between the maintenance team, contractors, and other departments, ensuring seamless operations.
• Support adherence to all Health & Safety protocols and compliance standards.
• Provide exceptional customer service when addressing queries from guests, owners, and team members.

Skills

Organisational skills

Administrative skills

Communication

IT systems proficiency

Job description

Haven is seeking a Maintenance Hub Administrator to provide essential support to the Facilities Team across the park. You will coordinate maintenance activities, manage records, and help maintain a safe, well‑maintained environment for guests and owners.

The role involves scheduling tasks, managing goods-in processes, stock control, and liaising with contractors to ensure compliant operations. You will deliver strong customer service and work well in a proactive team setting.