Facilities & Maintenance Coordinator – On-Site Overtime

CBW Staffing Solutions; Basildon; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Overtime

Training & development

Career progression

Collaborative environment

Job summary

CBW Staffing Solutions is seeking a Facilities and Maintenance Administrator in Basildon, Essex, to join a busy facilities team. The role focuses on coordinating maintenance requests, scheduling works, and liaising with suppliers to ensure timely completion and accurate record-keeping.

The ideal candidate will have facilities management experience, strong organisational skills, and proficiency with CAFM and MS Office. Office-based, with standard hours and overtime available.

Qualifications

• Previous experience in facilities management, maintenance or Help Desk environment.
• Strong organisational and time-management skills.
• Experience using CAFM systems would be advantageous, trainings can be provided.
• Good working knowledge of Microsoft Office (Word, Excel, Outlook).
• Excellent written and verbal communication skills.
• Strong problem-solving and critical-thinking abilities.
• Professional and customer-focused approach.
• Ability to work independently and within a team.
• Proactive attitude with ownership of tasks.

Responsibilities

• Receive, assess and process maintenance requests via telephone, email and client portals.
• Record work requests and updates within the CAFM system.
• Allocate jobs to trades and suppliers.
• Maintain detailed and accurate job notes throughout each work order.
• Coordinate appointments with clients, contractors and suppliers.
• Raise purchase orders or arrange permits or documentation.
• Obtain quotations from suppliers and update clients.
• Monitor progress and close out work orders in the CAFM system.
• Coordinate Handyman and Electrical PPM works and meet client schedules.
• Support Help Desk team as required.
• Cross-train within the department to cover all duties.

Skills

CAFM systems

MS Office

Organizational skills

Communication skills

Customer focus

Independent worker

Job description

CBW Staffing Solutions is seeking a Facilities and Maintenance Administrator in Basildon, Essex, to join a busy facilities team. The role focuses on coordinating maintenance requests, scheduling works, and liaising with suppliers to ensure timely completion and accurate record-keeping.

The ideal candidate will have facilities management experience, strong organisational skills, and proficiency with CAFM and MS Office. Office-based, with standard hours and overtime available.