Facilities & Maintenance Coordinator – Customer & Safety

Macro; Reigate; On-site; GBP 28,000 - 36,000; Full time

Job summary

Macro, a UK facilities management specialist, is hiring a Facilities Coordinator in Reigate to support the delivery of facilities management and maintenance across a varied portfolio including children, families, lifelong learning, customer and communities, and adult social care.

You will handle enquiries, coordinate tasks, work with clients and suppliers, and ensure timely, professional service with a focus on health and safety and value for money.

Qualifications

• Experience in a customer-facing role.
• Good written and oral communication skills.
• Ability to maintain accurate records and documentation.
• Proactive approach to managing tasks and deadlines.

Responsibilities

• Receive and respond to daily enquiries from colleagues and customers with a courteous, timely service.
• Support the Senior Facilities Coordinator with health and safety and day-to-day administration across properties.
• Collaborate with colleagues to deliver everyday excellence in Operations.
• Maintain high standards of service delivery and ensure value for money.
• Develop relationships with stakeholders and assist with client and supplier communications.
• Escalate issues proactively and manage tasks using designated systems.

Skills

Customer service

Communication

Organisational skills

Record keeping

Driving licence

Tools

Microsoft Office

Database systems

Job description

Macro, a UK facilities management specialist, is hiring a Facilities Coordinator in Reigate to support the delivery of facilities management and maintenance across a varied portfolio including children, families, lifelong learning, customer and communities, and adult social care.

You will handle enquiries, coordinate tasks, work with clients and suppliers, and ensure timely, professional service with a focus on health and safety and value for money.