Facilities Lettings Assistant (Evenings/Weekends)

Waverley Education Foundation Ltd.; Birmingham; Hybrid; GBP 18,000 - 24,000; Part time

Job summary

Waverley Education Foundation Ltd. is seeking a front-of-house facilitator to welcome customers and hirers, open and secure facilities, and support events. You will monitor use and ensure safety while keeping accurate records and handling information confidential.

The role requires excellent customer service, reliability, and flexibility to cover evenings and weekends. Applicants must have GCSE English (A*-C) or equivalent and be committed to safeguarding pupils, with DBS checks expected.

Qualifications

• Excellent customer service and communication skills.
• Dependable and able to work independently.
• Flexible across evenings and weekends.
• Understands health and safety procedures.
• Maintains accurate records and handles information confidentially.
• Committed to safeguarding and promoting the welfare of children and young people.
• Must communicate effectively with pupils; GCSE English or equivalent.
• Immigration Act requirement: fluent spoken English is essential.

Responsibilities

• Act as the first point of contact for customers and hirers.
• Open and secure school facilities.
• Set up and put away equipment for activities and events.
• Monitor facility use and ensure a safe environment.
• Carry out basic cleaning of facilities and changing areas.
• Record bookings, attendance and incidents accurately.
• Ensure customers comply with hire agreements and site procedures.
• Liaise with the facilities team to resolve issues.

Skills

Customer service

Communication

Dependable

Flexible hours

Record keeping

Safeguarding awareness

Education

GCSE English A*-C or equivalent

Job description

Waverley Education Foundation Ltd. is seeking a front-of-house facilitator to welcome customers and hirers, open and secure facilities, and support events. You will monitor use and ensure safety while keeping accurate records and handling information confidential.

The role requires excellent customer service, reliability, and flexibility to cover evenings and weekends. Applicants must have GCSE English (A*-C) or equivalent and be committed to safeguarding pupils, with DBS checks expected.