Facilities & Guest Services Associate

Jll; Sandiway; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

On-site role

Standard business hours

Event support flexibility

Job summary

Jones Lang LaSalle (JLL) is seeking a General Duties Operative to support facilities and housekeeping within a busy commercial environment. You will handle daily maintenance tasks, cleanliness, meeting room setups, and front-desk-style guest assistance.

The role emphasizes safe work practices, strong customer service, and coordination with facility management and vendors to maintain high standards of workplace operations.

Qualifications

• High school diploma or equivalent.
• Experience in facilities, maintenance, hospitality, or customer service preferred.
• Experience in commercial office environments is advantageous.

Responsibilities

• Perform general building maintenance tasks including minor repairs and equipment checks.
• Coordinate setup for meetings and events and manage room bookings.
• Respond to service requests and work orders promptly.
• Monitor building systems and report issues to technical teams.
• Provide excellent service to building occupants and visitors.

Skills

Basic handyman/maintenance

Customer service orientation

Communication and interpersonal skills

Task prioritisation

Physical ability to lift/move items

Flexibility/adaptability

Professional appearance

IT proficiency

Education

High school diploma or equivalent

Tools

Facility management software

Work order systems

Job description

Jones Lang LaSalle (JLL) is seeking a General Duties Operative to support facilities and housekeeping within a busy commercial environment. You will handle daily maintenance tasks, cleanliness, meeting room setups, and front-desk-style guest assistance.

The role emphasizes safe work practices, strong customer service, and coordination with facility management and vendors to maintain high standards of workplace operations.