Facilities & Despatch Lead (Hybrid) - Operations & Safety

Royal Yachting Association (RYA); Hamble-le-Rice; Hybrid; GBP 36,000 - 48,000; Full time

Benefits offered by this job

33 days holiday including public & BH

Birthday Day Off

10% pension contribution

Free life insurance

Discounts platform for retail, etc.

Free EV charging point at the office

Social events

RYA Membership

Job summary

Royal Yachting Association (RYA) in Hamble near Southampton is seeking an experienced Facilities and Despatch Manager to oversee our facilities and despatch operations, ensuring safety, compliance and efficient service across our sites.

You will manage maintenance, warehousing, and logistics for RYA House, Compass House, and Portland House, lead a team of staff and contractors, and coordinate external contractors for equipment repairs.

Qualifications

• At least 3 years’ experience within a purchasing, stock control, Health and Safety at Work, or Facilities Management environment.
• Excellent interpersonal and communication skills.
• Highly organised, with the ability to manage a varied workload effectively.

Responsibilities

• Maintain the fabric and grounds of RYA House, Compass House, and RYA Portland House, planning and implementing routine maintenance and overseeing cleanliness standards to ensure that all facilities are maintained to a high standard.
• Manage the warehousing of sales inventory items and lead the team processing and despatching sales orders within two working days of receipt in Despatch. Provide overall management of all logistics in the despatching of any items by the RYA, to include maintaining of relationships with third parties and continually reviewing arrangements to balance the needs for efficiency, cost and quality.
• Lead the team of staff and contractors to provide management of RYA Portland House, our 24‑bedroom facility in Portland, Dorset.
• Resolve equipment failures, carrying out repairs or replacements or liaising with external contractors as appropriate and provide maintenance assistance and support for our premises and our tenants. Negotiate and keep under review maintenance contracts with external suppliers, for example air conditioning, lift, firefighting equipment, alarm monitoring and cleaning.
• Ensure that working practices and other HASAWA issues in RYA House, Unit 27 Compass House, RYA Portland House and, in conjunction with the relevant staff members, other RYA locations, are maintained to recognised standards and meet relevant legal requirements. Requirements are met by implementing and reviewing areas of Health & Safety incorporating staff induction, building risk assessment, fire risk assessment and staff risk assessments. Review and maintain procedures for the security of RYA House, Units 26 & 27 Compass House, and RYA Portland House, providing the first point of contact and callout in the event of the Fire or Intruder alarms for these premises being activated out of hours.

Skills

Interpersonal skills

Organisational skills

Communication skills

Job description

Royal Yachting Association (RYA) in Hamble near Southampton is seeking an experienced Facilities and Despatch Manager to oversee our facilities and despatch operations, ensuring safety, compliance and efficient service across our sites.

You will manage maintenance, warehousing, and logistics for RYA House, Compass House, and Portland House, lead a team of staff and contractors, and coordinate external contractors for equipment repairs.