Facilities Coordinators

Surrey Police Service; Staines-upon-Thames; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Local government pension scheme

Generous annual leave entitlement

Discount schemes

Financial and mental wellbeing support

Sports, social and network groups

Opportunity to work alongside front‑lL

Job summary

Surrey Police Service is seeking a Facilities Coordinator at Surrey Police Headquarters, Mount Browne, to deliver a professional FM service across multiple sites and support ongoing projects. The role requires driving capability, a proactive mindset, and experience in FM or similar environments.

The successful candidate will balance a busy workload, manage contractors, and work within a policing context to maintain safe, compliant buildings and value for money.

Qualifications

• Full driving licence with the ability to pass a Police driving assessment.
• Experience of undertaking minor repairs, improvements or working in a similar environment.
• Basic knowledge of Microsoft Outlook, Word and Excel.

Responsibilities

• Deliver a professional, efficient and effective multi-disciplined FM service.
• Support site refurbishments, redevelopment and decommissioning activities.
• Manage contractor relationships and monitor outsourced contracts against SLAs and KPIs.
• Coordinate local office moves and relocations across multiple sites.
• Ensure safety compliance and pass Health & Safety audits.

Skills

Driving licence

Police driving assessment

Minor repairs experience

Planning

Teamwork

Health & safety knowledge

Building legislation knowledge

FM environment experience

Decision making

Education

IOSH Managing Safety

Tools

Microsoft Office

Job description

The Facilities team form part of the wider Estates and Facilities department, responsible for managing the built environment within the police owned estate, ensuring that the buildings remain compliant, safe and support the effective delivery of policing in Surrey & Sussex. The Facilities teams are responsible for 'front-end' service delivery of a wide range of Facilities Management (FM) services on behalf of both Police Forces, supporting our operational officers and staff in delivering their respective services. Are you looking to start or develop your career within FM? Do you want to make a positive contribution to the local community? If so, we are pleased to advise there is an exciting Facilities Coordinator role in the Facilities Teams at Surrey Police Headquarters, Mount Browne, that could enable you to fulfil your aspirations.

The Facilities Coordinator is a key role within the department responsible for delivering a professional, efficient and effective multi-disciplined FM service supporting our core business of operational policing. Largely responsible for the delivery of our Soft FM function, this important customer facing role, provides a variety of day-to-day activities (including pro-active & re-active minor maintenance, Health & Safety (H&S) auditing, administrative support, contractor management and monitoring outsourced contracts against service level agreements and Key Performance Indicators ensuring an excellent professional service and value for money are achieved. Facilities Coordinators play a pivotal role in supporting the delivery of larger departmental projects (including site refurbishments, redevelopment and decommissioning activities) as well as local office moves and relocations. You will form part of a local team responsible for a diverse range of sites; from single offices in a shared building to 'multi-building' sites across geographical areas supporting a variety of departments often with individual needs and unique requirements. Therefore, it is essential you hold a full driver's licence and have the ability to pass a Police driving assessment in order to drive a variety of police owned vehicles (up-to and including long wheel-based panel vans). Resilient and self-motivated with excellent planning and organising skills, you will be required to effectively balance your scheduled workload whilst having an ability to adapt to changing priorities when required. We take pride in our working environment and a sense of ownership and personal responsibility are vital in ensuring our buildings are safe, compliant and the best they can be. Communication is key, building working relationships with Estates & Facilities colleagues, contractors and with stakeholders at all sites. You will learn to anticipate your customer's needs and requirements, ensuring that core policing priorities are met. FM based training will be provided, as will other mandatory Force and departmental courses, through a variety of mediums (including online, classroom, external providers and E&F colleagues). You will also gain knowledge, skills and experience from working alongside approved contractors who regularly attend site to undertake specialised works, therefore an inquisitive approach and ability to learn will assist as FM is a constantly evolving industry. This paired with the unique setting of working within a police environment will always present new challenges and innovative solutions to enhance your continued professional development.

We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you., We are seeking an individual with the following skills, knowledge and experience:

We are seeking an individual with the following skills, knowledge and experience:

• A desire to undertake training to enhance knowledge and develop skills.
• Full driving licence with the ability to pass a Police driving assessment.
• Previous experience of undertaking minor repairs, improvements or working in a similar environment.
• Basic knowledge and experience of Microsoft software including, Outlook, Word and Excel.
• Excellent planning and organising skills with the ability to work to deadlines and manage competing priorities.
• Experience of working within and contributing towards team goals, whist having the confidence to use own initiative to make dynamic, informed decisions to meet the needs of the service and stakeholders.
• Knowledge of workplace health & safety with practical experience of buildings related legislation (including Fire, Legionella, COSHH, Asbestos, lone working and working at height) would be advantageous.
• Previous experience of working in an FM environment is preferred, but not essential.
• IOSH Managing Safety, or equivalent qualification, is preferable, but if not, there will be a requirement to work towards this within a time-frame to be agreed with your line manager.
• vacancies in collaborated units are available to all officers and staff across both Forces
• vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally
• if the vacancy is advertised externally and an officer or member of staff from the other Force is successful it will result in a transfer of employment
• Competitive salary - with annual incremental rises within salary banding.
• Career progression and training opportunities
• Local government pension scheme
• Generous annual leave entitlement
• Discount schemes
• Access to Financial and mental wellbeing guidance and support
• Sports, social and network groups
• Opportunity to work alongside front line operational officers

Why Work With Us?

This is an opportunity to work in a unique environment which will allow you to develop your FM skills, knowledge and experience in a public service. We are enthusiastic and proud to support operational policing through the provision of workplace environments that enable our officers and staff deliver their service to the public residing in Surrey and Sussex.