Facilities Coordinator — 14‑Month FTC, Client‑Facing Ops

Think Specialist Recruitment; Hemel Hempstead; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Discretionary annual bonus

Annual performance appraisal

Job summary

Think Specialist Recruitment seeks a Facilities Coordinator for a 14-month fixed-term contract in Hemel Hempstead. The role focuses on coordinating visits, maintenance scheduling and client liaison to ensure projects run smoothly on-site and with engineers.

You will manage bookings, track costs and support compliance, while maintaining strong relationships with a major client and internal teams. This is an office-based role requiring a driver and vehicle access.

Qualifications

• Experience in facilities management, maintenance scheduling or similar environment is desirable.
• Strong organisational skills with attention to detail and ability to manage multiple tasks.
• Proactive, customer-focused and comfortable liaising with clients, engineers and subcontractors.
• Proficiency in Microsoft Excel and general Office tools.

Responsibilities

• Coordinate reactive maintenance, planned preventive maintenance, inspections and other scheduled works.
• Schedule engineers and subcontractors, arrange access and keep clients updated.
• Interact daily with engineers to relay job information and progress.
• Monitor outstanding jobs and chase reports, timesheets and related information.
• Maintain accurate job, scheduling and service records across systems.
• Update trackers and purchase order logs to monitor works, costs and invoicing.
• Support financial administration, including checking subcontractor invoices.
• Maintain client compliance documentation and support quality/compliance processes.
• Collaborate with Operations, Engineering, Compliance and Finance to ensure smooth operations.
• Assist with reports, client reviews, audits and operational updates.
• Visit client sites regularly to maintain relationships and stay informed on-site.
• Identify opportunities to improve processes, systems and customer experience.

Skills

Facilities management

Maintenance coordination

Office-based experience

Excel skills

Job description

Think Specialist Recruitment seeks a Facilities Coordinator for a 14-month fixed-term contract in Hemel Hempstead. The role focuses on coordinating visits, maintenance scheduling and client liaison to ensure projects run smoothly on-site and with engineers.

You will manage bookings, track costs and support compliance, while maintaining strong relationships with a major client and internal teams. This is an office-based role requiring a driver and vehicle access.