Facilities Coordinator

Yondr Group; Slough; On-site; GBP 30,000 - 45,000; Full time

Job summary

Yondr Group in the United Kingdom is seeking an Operations Site Coordinator / Facilities Coordinator to support data centre operations. You will manage the service desk during office hours, handle client requests, create on-site reports, and manage procurement, contracts and vendor onboarding.

The role includes supporting the site projects team, managing badges, payroll processing, health and safety observations, and day-to-day office operations to ensure smooth functioning.

Qualifications

• Proven planning and process management skills.
• Attention to detail and accuracy.
• Clear, articulate communication.

Responsibilities

• Managing service desk / client interface during office hours.
• Ensure client requests are followed up with proper feedback and actions.
• Creating / maintaining reports for the operations team on site.
• Financial administration from site (raising PO’s and adding receipts).
• Contract management (onboarding vendors / keep admin up to date).
• Support the site projects team with project delivery and documentation.
• Manage badge access / onboarding and offboarding of new site staff.
• Support standard services on site and critical site functions.
• Assist with IT issue triage and client systems access.

Skills

Planning & process management

Attention to detail

Effective communication

MS Office proficiency

Job description

Job purpose

Yondr is revolutionising the real estate and technology industries. We provide wholly outsourced, end-to-end solutions to meet the capacity and property needs of growing businesses. In the process, we improve business performance, create enriching user experiences, and meet tomorrow’s needs today. But we can’t do it without you.

We believe in a tomorrow without constraints and making the impossible possible for our clients. Thinking out of the box and not settling for less, is crucial.

All interested parties, regardless of nationality, race, ethnicity, religion, age, sexual orientation, or gender, are welcome to apply and will be considered equally. Diversity is one of Yondr's core values, and we want to enhance the diversity of our workforce to reflect the world we live in.

Role

The Operations Site Coordinator Facilities Coordinator is responsible for all support activities required by the operation and activities in order to support Yondr data centre operation. The role will require the candidate to be capable of performing a diverse range of outputs in a critical environment in order to ensure stable and predictive operation and support the successful delivery of projects.

Responsibilities

• Managing service desk / client interface during office hours
• Ensure client requests are followed up and client receives proper feedback on all requests and raises actions if needed.
• Creating / maintaining reports for the operations team on site
• Financial administration from site (raising PO’s and adding receipts)
• Contract management (onboarding vendors / keep admin part up to date)
• Support the site projects team with project delivery, creating work proposals, scope ofworks and project documentation and control.
• Manage badge access / onboarding and offboarding off new site staff
• Support standard services on site.
• Support site critical services and functions.
• Support the team to work on client systems and be the first point of contact for IT issues.
• Support and ensure proper document management system is maintained.
• Manage team overtime and payroll processing
• Waste Management
• Carry Out HSE observations
• Oversee soft services and conduct monthly Inspections and reviews
• Process client tenant order forms and manage end-to-end purchase order and invoice administration.
• Manage day-to-day office operations to ensure smooth functionality.
• Adhoc support as required.

Qualifications and experience

• Proven planning and process management skills
• Attention to detail and accuracy
• Must be able to communicate articulately, positively and effectively
• Good knowledge of Microsoft Office
• Experience of working on a construction site environment (in a similar role) is a preference