Post Room Administrator

Wolverine Worldwide; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading global retail company in London is seeking a Post Room Administrator to support day-to-day operations of the Facilities department. The role involves managing mail services, liaising with internal teams, and ensuring a clean and functional work environment. Ideal candidates have experience in facilities management and strong organizational skills. Full-time position with growth potential.

Qualifications

• Previous experience in facilities management.
• Experience supervising external contractors.
• First Aid and/or Fire Warden certification (desirable).

Responsibilities

• Oversee daily operations of the post room.
• Respond to facility-related staff requests.
• Maintain cleanliness of office areas.

Skills

Strong organisational skills

Proficiency in Microsoft Office applications

Understanding of health and safety legislation

Customer service mindset

Job description

Join to apply for the Post Room Administrator role at Wolverine Worldwide.

The Facilities Coordinator plays a key role in supporting the day-to-day operations of the Facilities department, ensuring a high standard of service delivery across our London Head Office. Working closely with the Facilities Administrative Lead, this position is essential to maintaining a clean, safe, and fully functional work environment.

The Facilities Coordinator will collaborate with stakeholders across all brands within the business, providing responsive and effective facilities support. This includes managing facility-related requests, coordinating with vendors, overseeing maintenance tasks, and helping to uphold health and safety standards.

Key Accountabilities

• Oversee and manage daily operations of the post room, including the receipt and dispatch of local and international mail and courier packages.
• Respond promptly to facility-related staff requests and provide appropriate support.
• Support daily facilities operations to ensure smooth and efficient office functioning.
• Liaise with internal teams and external service providers to address and resolve facility issues promptly.
• Assist in the coordination of office maintenance, repairs, and routine inspections.
• Maintain a safe and welcoming environment that aligns with company standards.
• Provide on-the-ground support for office events, moves, and general space planning.
• Supervise and escort contractors on-site, ensuring work is monitored in the absence of the Facilities Manager.
• Provide administrative support including the completion of weekly office checklists.
• Assist with the access control and security system, including reporting and issuing passes.
• Prepare and maintain showrooms and meeting rooms to ensure they are clean, functional, and ready for use.
• Report maintenance issues promptly and ensure resolutions are tracked.
• Support refurbishment and office relocation projects as directed.
• Order stationery and manage office supply inventory.
• Maintain printers (e.g., changing toners, clearing jams) and ensure adequate paper supply.
• Maintain cleanliness and tidiness of office areas.
• Manage document archiving for on-site teams.
• Provide lunchtime and absence cover for reception duties.
• Identify and report health and safety concerns; contribute to maintaining a safe workplace.
• Liaise with local suppliers and service providers as needed.
• Carry out additional duties as directed by the Facilities Manager.

Knowledge, Skills & Abilities Required

• Previous experience in facilities management (client side or service provider).
• Strong organisational skills and the ability to work independently and reliably.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.).
• Experience supervising external contractors (e.g., cleaning, M&E services).
• Sound understanding of health and safety legislation and standards.
• Professional and approachable communication style with a strong customer service mindset.
• Ability to prioritise tasks and manage time effectively.
• First Aid and/or Fire Warden certification (desirable).

Working Conditions

• This role is primarily based across the office, showrooms, and storage areas within the London Head Office.
• The position involves a significant amount of manual handling, including the movement of products, equipment, and supplies. Candidates should be comfortable with physical tasks and lifting.
• Occasional evening and weekend work may be required to support business needs, such as showroom setups, or out-of-hours events.

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.

Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer. We aim to create equal opportunities for our associates, customers, and suppliers regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected characteristic.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Retail Apparel and Fashion