Facilities Coordinator

Eden Recruitment Ltd; Greater London; On-site; GBP 35,000 - 52,000; Full time

Job summary

Eden Recruitment Ltd. is partnering with a London consultancy to appoint a Workplace & Facilities Coordinator in a newly created role. You will own day-to-day operations, ensuring an excellent office experience for employees, clients and visitors.

The role involves coordinating maintenance, managing safety procedures, and supporting events, moves and space planning in a professional services setting.

Qualifications

• Minimum 4 years in workplace experience or facilities coordination.
• Experience in corporate or professional services environment preferred.
• Strong organisational skills and attention to detail.
• Proactive, solutions-focused with good communication.
• IOSH qualification is desirable but not essential.

Responsibilities

• Oversee day-to-day workplace operations and maintain high office standards.
• Act as key contact for facilities enquiries and resolve issues.
• Coordinate planned and reactive maintenance with building management and suppliers.
• Conduct regular workplace inspections and manage rooms and facilities.
• Support health and safety including risk assessments and safety procedures.
• Coordinate contractors on-site with documentation and access.
• Assist with internal events and logistics for meetings and leaders visits.
• Work with HR and IT to coordinate arrangements for new joiners.
• Support moves, space planning, refurbishments and improvement projects.
• Monitor supplier performance and assist with purchasing and invoices.
• Identify opportunities to improve workplace processes and employee experience.

Skills

Workplace experience

Facilities coordination

Office operations

Attention to detail

Education

IOSH qualification desirable

Tools

Microsoft Office

Facilities management systems

Job description

Eden Recruitment is delighted to be partnering with a highly regarded consultancy in London to recruit a Workplace & Facilities Coordinator.

This is a newly created position offering an excellent opportunity for an experienced workplace or facilities professional to take ownership of a varied range of responsibilities within a busy, professional and collaborative environment.

The successful candidate will play an important role in ensuring the office operates efficiently, delivering an exceptional workplace experience for employees, clients and visitors.

The Role

• Oversee day-to-day workplace operations, ensuring the office is maintained to an excellent standard.
• Act as a key point of contact for workplace and facilities enquiries, proactively resolving issues and ensuring a high level of service.
• Coordinate planned and reactive maintenance, liaising with building management, contractors and external suppliers.
• Conduct regular workplace inspections, ensuring meeting rooms, communal areas and office facilities are well maintained, fully stocked and operational.
• Support workplace health and safety requirements, including risk assessments, fire safety procedures, compliance records and workplace inspections.
• Coordinate contractors on-site, ensuring relevant documentation, access arrangements and safety procedures are in place.
• Assist with internal events, meetings, leadership visits and office activities, including catering, room setups and associated logistics.
• Work closely with HR, IT and other internal teams to coordinate workplace arrangements for new joiners.
• Support office moves, space planning, refurbishments and workplace improvement projects.
• Monitor supplier performance, maintain accurate workplace records and assist with purchasing, quotations and invoices.
• Identify opportunities to improve workplace processes, services and the overall employee experience.

About You

• A minimum of four years' experience within workplace experience, facilities coordination, office operations or a similar environment.
• Experience working within a corporate, consultancy or professional services environment would be advantageous.
• A good understanding of facilities management, supplier coordination and workplace operations.
• Working knowledge of health and safety procedures, with an IOSH qualification desirable but not essential.
• Excellent organisational skills, with the ability to manage competing priorities and take ownership of responsibilities.
• A proactive, practical and solutions-focused approach, with strong attention to detail.
• Confident communicating with colleagues at all levels, external contractors and suppliers.
• A genuine passion for delivering an excellent workplace experience and maintaining high service standards.
• Comfortable working independently while collaborating closely with the wider team.
• Strong Microsoft Office skills, with experience using workplace or facilities management systems advantageous.

The Opportunity

This is a fantastic opportunity to join an established consultancy in a newly created role where you can make a genuine impact on the workplace environment.

The position offers a broad range of responsibilities, exposure to different areas of workplace and facilities operations, and the opportunity to contribute to ongoing improvements and projects.