Facilities Coordinator

14Forty; Derby; On-site; GBP 25,000 - 33,000; Full time

Job summary

A leading company is seeking a Facilities Coordinator to oversee operations and maintenance processes. This role involves managing queries, scheduling PPM tasks, and ensuring high standards of service while communicating effectively with clients. Join a team committed to excellence and growth in an inclusive environment.

Benefits

Competitive pay

Unrivalled learning opportunities

Qualifications

• Minimum of 1 year’s experience in a similar environment.
• IT literate, with excellent English skills.
• Confident and clear communicator.

Responsibilities

• Facilitate maintenance queries from ticket receipt to closure.
• Manage PPM tasks and health & safety documentation.
• Liaison between Technical Services team and contractors.

Skills

Attention to detail

Communication

Customer service excellence

Tools

FM software

MS Office

Job description

We're currently recruiting a dedicated Facilities Coordinator to help ensure the smooth running of operations at 14Forty on a full-time basis, contracted to 40 hours per week.

As a Facilities Coordinator, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards employees who go beyond expectations.

Here's an idea of what your shift patterns will be: Other.

Could you bring your spark to 14Forty? Here's what you need to know before applying:

Specific Duties:

• Facilitate the end-to-end process of all maintenance queries, from ticket receipt to job completion and closure on the company’s CAFM platform, in line with service level agreements.
• Manage PPM (Planned Preventative Maintenance) tasks and scheduling, including site bookings, completion, and H&S documentation.
• Maintain administration systems to record maintenance operations, asset management, additional works, and statutory/non-statutory tasks.
• Identify and assign contractors and external vendors to maintenance jobs, monitoring their performance and service quality.
• Update maintenance workflows to reflect progress and completion accurately.
• Process invoices efficiently according to workflows.
• Act as a liaison between the Technical Services team, wider operational team, and contractors.
• Build strong relationships with engineers and external maintenance contractors.
• Drive customer service excellence through effective communication with customers and clients.
• Ensure all health, safety, and compliance documentation is updated post-works.
• Contribute to company projects and suggest improvements to workflows.

The Successful Candidate:

• Minimum of 1 year’s experience in a similar environment - Hard/Technical Services or Facilities Helpdesk.
• IT literate (MS Office); experience with FM software is desirable.
• Excellent written and spoken English.
• Attentive to detail.
• Positive attitude, team player, and task-oriented.
• Confident, engaging, and a clear communicator.
• Ability to work autonomously and take initiative.
• Ability to manage conflicting priorities.
• Commitment to quality and safety.
• Friendly, approachable, and able to communicate at all levels.
• Discreet, confidential, trustworthy, polite, and professional.
• Willing to learn and develop.

As part of Compass, you'll help feed people, fuel progress, and forge connections across around 6,000 venues. Join us to grow your career with the industry leader, enjoy competitive pay, great perks, and unrivalled learning opportunities at one of the UK's biggest businesses.

Job Reference: com/2506/43241001/52728934/WJ #14Forty

Compass Group UK&I is committed to fostering an inclusive environment where every individual can be themselves and has equal opportunities to advance. We celebrate diversity and aim to create a culture where all team members feel valued, empowered, and able to thrive.