Facilities Coordinator

Compass Group; Derby; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company is seeking a dedicated Facilities Coordinator to ensure operational efficiency within their facilities. You will manage maintenance processes, liaise with contractors, and drive customer service excellence in a team-oriented environment. Ideal candidates will have relevant experience and strong communication skills. Join us for competitive pay and excellent career growth potential.

Benefits

Competitive pay

Learning and development opportunities

Diversity and inclusion culture

Qualifications

• Minimum of 1 year's experience in Hard/Technical Services or Facilities Helpdesk.
• IT literate, preferably with experience in FM software.
• Good written and spoken English.

Responsibilities

• Manage all maintenance queries and ensure compliance with service level agreements.
• Coordinate Planned Preventative Maintenance tasks and schedules.
• Liaise between Technical Services and Operations team.

Skills

Communication

Attention to Detail

Initiative

Team Player

Tools

MS Office

Hard/Technical FM software

Job description

We're currently recruiting a dedicated Facilities Coordinator to help ensure the smooth running of the operations in 14Forty on a full time basis, contracted to 40 hours per week.

As a Facilities Coordinator, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift patterns will be: Other

Could you bring your spark to 14Forty? Here's what you need to know before applying:

Specific Duties:

• Facilitate the end-to-end process of all maintenance queries, from ticket received to job completion and close on the company's CAFM platform, in line with company service level agreements.
• Manage the PPM (Planned Preventative Maintenance) tasks and schedule including site bookings, completion and handover of key Health & Safety documentation and closure of associated tasks.
• Maintain administration systems to record maintenance operations including asset management, additional works and statutory/non statutory tasks
• Using our maintenance supplier list, identify and assign appropriate contractors and external vendors to maintenance jobs, while continuously monitoring their performance and quality of service.
• Ensure maintenance system workflows are updated, accurately reflecting progress and completion of works.
• Ensure invoices are processed efficiently in accordance with workflows.
• Act as a key liaison between the Technical Services team and wider 14forty Operational team and contractors.
• Build strong working relationships with engineers and external maintenance contractors.
• Drive customer service excellence through your communication with our customers and clients ensuring they always receive a positive experience.
• Ensure all health and safety and compliance documentation is updated following works.
• Contribute to company-wide projects and suggest ideas to improve our ways of working.

The successful candidate:

• Has a minimum of 1 years' experience working in a similar environment - Hard/Technical Services and/or Facilities Helpdesk
• IT literate (MS Office) - previous experience of using other Hard/Technical FM software packages is desirable
• Good written and spoken English
• Attentive to detail
• Can-do positive attitude, great team player and a natural completer finisher on tasks
• Is confident, engaging and a clear communicator
• Ability to take initiative and work autonomously without close supervision, possessing great interpersonal working skills
• Ability to manage conflicting priorities and variations to workload
• A commitment to quality and safety
• Friendly and approachable. Able to communicate at all levels
• Discreet and able to maintain confidentiality
• Trustworthy, polite and professional
• Willingness to learn and develop

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/2506/43241001/52728934/WJ #14Forty

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!