Facilities Coordinator

Unico Recruitment London; Borehamwood; On-site; GBP 28,000 - 36,000; Full time

Job summary

Radlett Property Management is seeking a hands-on Facilities & Property Operations Coordinator to support a residential portfolio. You will manage planned maintenance, reactive repairs, and compliance documentation, working with managers, contractors, and service providers to ensure timely, well-documented outcomes.

You will ideally have 2+ years in facilities coordination within residential settings, knowledge of compliance requirements, and experience coordinating multiple live works orders.

Qualifications

• Experience in facilities coordination for residential properties.
• Understanding statutory compliance in residential buildings.
• Ability to coordinate contractors, repairs and live works orders.
• Strong prioritisation and project tracking skills.

Responsibilities

• Manage planned maintenance and remedial works from instruction to completion.
• Coordinate reactive repairs and maintenance promptly and efficiently.
• Oversee contractor relationships, monitoring performance and quality.
• Assist with tendering and supplier benchmarking.
• Obtain quotations for works and insurance claims as needed.
• Maintain accurate records of works, risk assessments and actions.
• Monitor compliance actions and flag overdue items.
• Support refurbishment and larger improvement projects.

Skills

Facilities coordination

Residential property management

Compliance knowledge

Contractor coordination

Tools

Qube

Datastation

CAFM systems

Job description

Facilities & Property Operations Coordinator - Residential Portfolio

A leading property management company based in Radlett is looking for an experienced Facilities & Property Operations Coordinator.

This is a varied and hands‑on position supporting a residential property portfolio.

You will be responsible for keeping the physical side of the residential portfolio running smoothly, from planned maintenance and reactive repairs through to compliance documentation, inspections and larger improvement projects. You will work closely with Property Managers, Estate Managers, contractors and service providers, ensuring that works are properly instructed, tracked and completed, with accurate records maintained throughout.

Key Responsibilities

• Manage planned preventative maintenance and remedial works from instruction through to completion.
• Coordinate reactive repairs and maintenance works promptly and efficiently.
• Manage day-to-day contractor and service provider relationships, monitoring performance and quality.
• Assist with contract tendering and annual supplier benchmarking.
• Obtain quotations where required, including for insurance claims.
• Maintain accurate records of facilities works, risk assessments and actions.
• Monitor compliance actions and proactively flag anything at risk of becoming overdue.
• Coordinate routine maintenance in a cost-effective manner while minimising disruption to residents and building users.
• Support Property Managers with refurbishment and larger improvement projects.
• Conduct regular site inspections and ensure buildings and assets are appropriately maintained.

You will ideally have:

• Previous experience in facilities coordination, residential property management, ideally 2+ years.
• A sound understanding of statutory compliance requirements within residential buildings.
• Experience coordinating contractors, repairs, maintenance and multiple live works orders.
• The ability to prioritise effectively and follow works through to completion.
• Excellent communication and interpersonal skills.
• A confident and diplomatic approach to dealing with contractors, residents, clients and colleagues.
• Strong problem‑solving skills and a practical, solutions‑focused mindset.
• Experience with Qube, Datastation or CAFM/works management systems would be advantageous.