Facilities Contracts Coordinator – Soft FM Assurance

SWFT Clinical Services Ltd; Warwick; Hybrid; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Annual discretionary bonus

5% company pension contribution

Job summary

SWFT Clinical Services Ltd, an NHS subsidiary, is seeking a Contracts Coordinator to strengthen oversight of the outsourced Soft FM contract across Warwick Hospital sites. The role focuses on monitoring, reporting and assurance to ensure quality, compliance and timely action.

You will liaise with internal teams and the external provider, coordinating audits, performance reviews and governance activities to drive continuous improvements in service delivery.

Qualifications

• Educated to degree level or equivalent in Facilities Management, Contract Management, Business Administration, or a related discipline.
• Experience of contract monitoring
• Experience within NHS Facilities or Soft FM
• Experience coordinating audits and assurance processes
• Experience producing performance reports and analysing data
• Experience working with multiple stakeholders

Responsibilities

• Coordinate the ongoing assurance programme for the Soft FM contract.
• Monitor contractual performance against KPIs, SLAs and obligations.
• Review performance data, audit outcomes and compliance reports to identify risks and improvements.
• Maintain records demonstrating contractual compliance and produce regular reports.
• Assist with contract governance and provision of dashboards and performance insights.

Skills

Contract monitoring

NHS QA processes

Audit coordination

Data reporting

Education

Degree level or equivalent (FM/Contract Mgmt/Business Admin)

Tools

CAFМ/Contract management systems

PLACE assessments

Job description

SWFT Clinical Services Ltd, an NHS subsidiary, is seeking a Contracts Coordinator to strengthen oversight of the outsourced Soft FM contract across Warwick Hospital sites. The role focuses on monitoring, reporting and assurance to ensure quality, compliance and timely action.

You will liaise with internal teams and the external provider, coordinating audits, performance reviews and governance activities to drive continuous improvements in service delivery.