Facilities Co-ordinator

National Trust for Places of Historic Interest or Natural Beauty; Coalbrookdale; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Season ticket loan?

EV car lease scheme

Job summary

The National Trust for Places of Historic Interest or Natural Beauty is seeking a Facilities Co-ordinator to keep Ironbridge Gorge in good condition and running smoothly across a large portfolio of sites.

You’ll work 4 days per week on a rota basis, with regular weekend and Bank Holiday work. A full UK driving license is required as you’ll drive a company vehicle between sites and provide inter-site facilities cover on weekends and on-call when needed.

Qualifications

• Customer-focused with a positive attitude.
• Team player capable of working on own initiative.
• Comfortable using IT packages.
• Well organised and adaptable.
• Happy to learn new skills.

Responsibilities

• Run and organise a facilities service to support Ironbridge Gorge operations.
• Assist with maintenance and repairs (reactive, planned and preventative).
• Oversee cleaning and caretaking across public areas and visitor facilities.
• Maintain presentation of public areas, visitor facilities, car parks and grounds.
• Prepare meeting rooms and coordinate deliveries and collections.
• Provide inter-site facilities cover on weekends and on-call rotations.

Skills

Customer focus

Teamwork

IT skills

Organised & adaptable

Willing to learn

Job description

We're looking for a Facilities Co-ordinator with the skills to keep Ironbridge Gorge in tiptop condition and running smoothly for all the people who visit and love the place.

You’ll work 4 days per week on a rota basis. Regular weekend and Bank Holiday working is required.

Interview dates: 8th and 9th October at our Coalbrookdale offices.

Due to the nature of this role, a full UK driving license will be required. You’ll be driving a company vehicle across the portfolio. Compliance tasks require movement between sites, providing inter-site Facilities cover on weekends, transportation of goods, and alarm/ security calls.

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

What it's like to work here

Ironbridge Gorge is a portfolio of sites in the Ironbridge Gorge World Heritage Site. You’ll be spread across these sites, responsible for compliance, health and safety and daily operations across a large, varied portfolio.

You’ll work alongside another Facilities Co-ordinator, and a small team of Facilities Assistants. You’ll also be a Keyholder for the portfolio, meaning being on an overnight on call rota, to respond to incidents or reports.

What you'll be doing

As the Facilities Co-ordinator, you’ll be making sure that Ironbridge Gorge operates as it should, by running and organising an efficient, effective and flexible facilities service. You’ll help the property team to meet their goals by keeping standards high. You’ll be helping with maintenance and repairs (reactive, as well as planned and preventative), cleaning and caretaking, the presentation of public areas and visitor facilities (including car parks and grounds), preparing meeting rooms and co-ordinating deliveries and collections.

You can view the full role profile for this role in the document attached. You don’t need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we're looking for

We’d love to hear from you if you’re:

• customer focused with a positive attitude
• a team player, but also can work on your own initiative
• comfortable using IT packages
• well organised and adaptable
• happy to learn new skills

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

National Trust place

Coalbrookdale, Coalbrookdale, Telford, TF8 7DQ

Documents

Facilities Co-ordinator - Career Level A2.pdf

Requirements

Compliance.Eligibility to Work in the UK

Additional information

Closing Date: 27th September 2026

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here .

Safeguarding Statement

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.