Facilities Assistant (Porters)

Bidvane; Tees Valley; Hybrid; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Full training provided

Health and well-being initiatives

Staff benefits

Opportunities for personal and pro­f

Job summary

NTH Solutions, the facilities company owned by North Tees and Hartlepool NHS Foundation Trust, is recruiting porters to cover as and when needed across its hospital site. The role involves bank-style shifts, seven days a week, including nights, moving patients, equipment and records while following Trust procedures.

Full training is provided and applicants should have experience dealing with the public. You will work under the Facilities Team Leaders or independently, contributing to a high

Qualifications

• GCSE English or equivalent.
• Experience dealing with the general public in a customer-orientated organisation in a position of trust.
• Able to work as a member of a multidisciplinary team.

Responsibilities

• Move patients by bed, trolley or wheelchair between wards and departments.
• Collect and deliver laundry, pharmacy boxes, bedding and furniture.
• Collect and deliver specimens, blood bags and medical records.
• Exchange medical gas cylinders.
• Clean wheelchairs and trolleys after every use.
• Provide driver cover for vans, the shuttle bus and hospital tugs if needed.
• Maintain good working relationships with all staff.
• Comply with all working procedures, including Trust and departmental policies.
• Handle items over 15kg when portering.
• Keep a clean, tidy and hygienic appearance with full uniform and PPE.
• Provide high-quality, efficient, customer-orientated service across the facilities service.
• May be asked to work in other operational services such as domestics, deep cleaning, infection control, catering and sterile services.

Skills

Communication skills

Organisation

Interpersonal skills

Influence and control

Teamwork

Autonomy

Think quickly

Education

GCSE English or equivalent

Job description

NTH Solutions, the facilities company owned by North Tees and Hartlepool NHS Foundation Trust, is recruiting porters to cover as and when needed across its hospital site. The work is bank-style cover over seven days, including nights, moving patients, equipment, specimens and records around the wards and departments. Porters work both under the Facilities Team Leaders and independently, with full training provided. Applicants need experience dealing with the public.

What the job involves

• Move patients by bed, trolley or wheelchair between wards and departments
• Collect and deliver laundry, pharmacy boxes, bedding and furniture
• Collect and deliver specimens, blood bags and medical records
• Exchange medical gas cylinders
• Clean wheelchairs and trolleys after every use
• Possibly provide driver cover for vans, the shuttle bus and hospital tugs
• Maintain good working relationships with all staff
• Comply with all working procedures, including Trust and departmental policies
• Handle items over 15kg when portering
• Keep a clean, tidy and hygienic appearance, wearing full uniform and personal protective clothing when necessary
• Provide high-quality, efficient, customer-orientated service across the facilities service
• May be asked to work in other operational services such as domestics, deep cleaning, infection control, catering and sterile services

Qualifications

• GCSE English or equivalent

Experience

• Work experience dealing with the general public in a customer-orientated organisation, in a position of trust

Skills & knowledge

• Highly developed written and oral communication skills
• Organisation and interpersonal skills
• Capable of exercising influence and control
• Ability to work as a member of a multidisciplinary team
• Ability to work autonomously and use own initiative
• Ability to work in a fast-paced environment and think quickly

Nice to have

• First aid
• Full clean driving licence

What’s offered

• Full training provided for the role
• Health and well-being initiatives
• Staff benefits
• Opportunities for personal and professional development