Facilities Assistant

Gearset; England; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Generous personal development budget

Top end hardware provided

Long Term Incentive Plan

Free lunch in the office

25 days holiday + bank holidays

Company Pension Plan

Bupa health care & dental insurance

Enhanced family leave

Job summary

Gearset's Cambridge HQ seeks a highly organised Facilities Assistant to keep our office running smoothly. This hands-on role covers everyday office operations, stock, safety and a welcoming workspace for the team.

You’ll manage deliveries, support onboarding, coordinate suppliers and assist the Facilities Coordinator and Manager to keep priorities on track and the office a genuinely nice place to be.

Qualifications

• Experience in an office or facilities role.
• Strong organisational skills and the ability to multi-task.
• Hands-on attitude and practical problem solving.
• Comfortable communicating with peers and suppliers.
• Attention to health and safety best practices.

Responsibilities

• Keep kitchens, coffee bar and meeting rooms stocked and tidy.
• Manage day-to-day provisioning and deliveries.
• Support daily hygiene routines and general housekeeping.
• Assist onboarding logistics and access control setup.
• Coordinate with suppliers and landlord/facilities team.
• Provide day-to-day support to Facilities Coordinator/Manager.

Skills

Organisation

Proactivity

Multitasking

Communication

Health & safety

Job description

At Gearset, we're committed to creating the best possible workplace experience for our people — an office that's genuinely great to work in, not just functional.

We're looking for an organised, proactive facilities assistant to help keep our Cambridge HQ running like clockwork. It's a hands‑on role focused on the everyday things that make an office actually work, clean, stocked, safe, and a genuinely nice place to be.

As a Facilities Assistant at Gearset, you'll be at the heart of the day‑to‑day office experience for the whole team. This is a great opportunity whether you're new to the workplace or looking to make a real difference as part of a high‑performing facilities team.

What’s the opportunity for a Facilities Assistant at Gearset?

• You'll have a direct, visible impact on how the whole office experiences their working day - your work is felt by everyone, every single day

• You'll get variety in your day — no two days look the same, from managing deliveries to supporting onboarding to troubleshooting small facilities issues

• You'll build genuine, transferable skills in supplier coordination, office operations and health & safety practice

• You'll play a real part in shaping how our office feels, a well‑run, welcoming workplace doesn't happen by accident, and you'll be at the heart of that

What you’ll achieve

• Keep shared areas (kitchens, coffee bar and meeting rooms) stocked, tidy and ready for use

• Own day to day food and drink provisioning: placing orders (e.g. Sainsbury's), unpacking deliveries, rotating stock, and keeping storage organised

• Support daily office hygiene routines (e.g. dishwasher runs, waste and general housekeeping tasks)

• Help with onboarding logistics: liaising with our landlords, supporting first day office tours, and setting up basics like access cards and photos where needed

• Coordinate with suppliers and our landlord site team (e.g. post/couriers, canteen headcount comms, coffee bar maintenance & callouts, plants)

• Carry out simple, repeatable maintenance tasks and checks and raise/escalate issues promptly

• Support request handling by monitoring facilities requests and helping triage and action straightforward tasks

• Provide day‑to‑day support to the Facilities Coordinator and Facilities Manager, helping the wider team stay on top of priorities

About you

• Dependable and approachable, and take pride in keeping things running well

• Strong organisation and delivery — comfortable multi‑tasking, managing procurement and deliveries, and a steady flow of small requests from around the business

• A practical, can‑do attitude and willingness to get stuck into hands‑on tasks

• Confident communicating with peers and suppliers

• Excellent problem solving skills

Great to haves

• Previous experience in an office, or facilities role

Perks and Benefits (the stuff you’d expect!)

• This is a full time opportunity, working Monday to Friday in our Cambridge HQ. We are also open to discussing part‑time options for this position.

• Generous personal development budget for courses, conferences, or whatever is useful to your professional development in the role of up to £1500 per year

• Top end hardware provided

• Opportunity to join our Long Term Incentive Plan

• Free lunch in the office

• 25 days holiday plus bank holidays (with the option to buy an extra 5 each year)

• Company Pension Plan (matching up to 5%)

• Bupa health care & dental insurance

• Enhanced family leave from day 1, including 26 weeks full maternity/adoption pay, OTE-inclusive

• Bupa Menopause Plan offering specialist consultations and support

• Life Insurance & critical illness cover

• Discounted gym membership, as well as a range of health and wellness benefits