Facilities and Receptionist

Dynamite Recruitment; Chatham; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking a dynamic Receptionist & Facilities Assistant to join their team in Chatham. This temporary role involves being a key point of contact for facilities support, ensuring smooth operations in the workplace, and providing a welcoming experience for all visitors. You will manage helpdesk requests, maintain supplies, and support on reception, contributing to a professional and safe office environment. If you are proactive, detail-oriented, and passionate about customer service, this is a fantastic opportunity to make a meaningful impact in a busy organization.

Qualifications

• Prior experience in a facilities or reception role.
• Strong administrative skills and confidence using Microsoft Office.

Responsibilities

• Respond to facilities and helpdesk queries, offering solutions in-person, by phone or email.
• Ensure meeting rooms and breakout areas are stocked, clean, and ready to go.

Skills

Administrative Skills

Customer Service

Attention to Detail

Communication Skills

Proactive Approach

Tools

Microsoft Office

Job description

Facilities & Receptionist

Duration: This is a temporary contract until 31st August 2025

Location: Chatham (with occasional travel to other southern offices)

Salary: GBP13.50 - GBP15.00 an hour

Contract Type: Full-time

Hours: 8am to 4.30 Monday to Friday

Dynamite Recruitment is working in partnership with a well-established organisation who are UK-based. Due to a busy period, our client is looking to recruit a temporary Receptionist & Facilities Assistant to join the team in Chatham.

In this varied and hands-on role, you’ll be a key point of contact for facilities support, help keep our workspaces running smoothly, and provide a welcoming experience for all colleagues and visitors. From managing helpdesk requests and maintaining supplies to supporting on reception, you’ll play an important role in keeping our offices professional, safe, and customer-focused.

What you'll be doing as a Receptionist & Facilities Assistant

1. Respond to facilities and helpdesk queries, offering solutions in-person, by phone or email.
2. Ensure meeting rooms, breakout areas, and printers are stocked, clean, and ready to go.
3. Keep facilities records and spreadsheets up to date.
4. Assist with office checks, stock ordering, travel booking, courier coordination, and more.
5. Monitor health & safety signage and keep track of office occupancy levels.
6. Provide support on a reception desk, welcoming visitors, managing access, logging parcels and passes, and keeping the front-of-house area tidy.
7. Arrange travel, accommodation, and provide administrative support for alternative departments.
8. Be a go-to support for ad hoc tasks, events, and hospitality needs across the southern sites.
9. Maintain an accurate record of any temporary and visitor passes.
10. Provide colleagues with parking permits and log on colleague record including vehicle registration and an emergency contact number.
11. Keep reception clean and tidy, ensuring stock of all items such as parcel labels, temp sheets, permits, and permit holders, lanyards.
12. Check daily access reports for both offices and report any anomalies immediately to line manager.
13. Update parking patrol information, escalating any breaches to colleague and line manager in line with our parking policy.
14. Log all incoming parcels.

What we're looking for in a Receptionist & Facilities Assistant:

1. Prior experience in a facilities or reception role.
2. Strong administrative skills and confidence using Microsoft Office.
3. A proactive approach, with excellent attention to detail and communication skills.
4. Someone who takes pride in excellent customer service and maintaining high workplace standards.
5. A team player who’s happy to work independently and travel between sites as needed.
6. Emergency Responder trained (or willing to be trained).

Desirable (but not essential):

1. Experience working in a regulated or customer-centric environment.
2. Familiarity with Risk Assessments and health & safety processes.

To be considered, please submit your CV or contact Fran Curtis on (phone number removed).