Facilities Access & IT Support Officer

Leicester City Council; Leicester; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Generous annual leave

Local Government Pension Scheme

Flexible working

Transport discounts

Job summary

Leicester City Council is seeking a dedicated facilities assistant to operate meeting room AV equipment, IT systems and related databases, and to manage room bookings between City Hall and Town Hall. The role requires good literacy and numeracy, strong interpersonal skills, and the ability to work flexibly on rotating shifts from 07:00 to 18:30, with occasional weekends and possible late evenings.

You will join a team delivering a high-quality, welcoming environment with generous annual leave,

Qualifications

• Good literacy and numeracy skills to process documentation and maintain records.
• Confidence communicating with people at all levels using interpersonal skills.
• Flexible and adaptable with ability to respond to emergencies.

Responsibilities

• Operate meeting room AV equipment and ICT systems.
• Manage room bookings and maintain related databases.
• Set up rooms and facilities as required for events/meetings.
• Ensure information is entered and retrieved accurately and up to date.
• Collaborate with colleagues and external partners to maintain a safe environment.

Skills

Literacy & numeracy

Interpersonal skills

Flexible & adaptable

Problem solving

Emergency response

Positive attitude

Job description

Leicester City Council is seeking a dedicated facilities assistant to operate meeting room AV equipment, IT systems and related databases, and to manage room bookings between City Hall and Town Hall. The role requires good literacy and numeracy, strong interpersonal skills, and the ability to work flexibly on rotating shifts from 07:00 to 18:30, with occasional weekends and possible late evenings.

You will join a team delivering a high-quality, welcoming environment with generous annual leave,