FA Sales Executive

Hilton; Burton upon Trent; On-site; GBP 19,000 - 28,000; Full time

Benefits offered by this job

Travel perks

ESPP discount

Paid parental leave

Caregiving support

Crisis concierge

Mental health resources

Job summary

Hilton in Burton upon Trent is seeking a Sales Executive to secure new business opportunities and drive revenue, delivering memorable guest experiences across our 228-bedroom property with bars, a restaurant, and conference facilities.

You will manage enquiries, coordinate events, and build lasting relationships with leisure guests, sports teams, and corporate clients, contributing to a high-performing, guest-first team.

Qualifications

• A passion for spreading the light and warmth of hospitality.
• Acting with integrity and always doing the right thing.
• Inspiring others through leadership and teamwork.
• Ownership and accountability with a focus on now, bringing urgency and discipline.

Responsibilities

• Receive and convert incoming enquiries to achieve targets and maximise revenue.
• Ensure the complete administration and execution of all planned events.
• Work within the events schedule to maximise yield.
• Build strong relationships with customers to fully understand their needs.
• Arrange and carry out hotel show rounds.
• Participate in hotel promotional activities.

Skills

Relationship building

Excellent communication

Organisational skills

Customer service

Telephone manner

IT skills

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a FA Sales Executive, and securing new business opportunities to drive revenue – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

This unique Hilton property based outside Burton upon Trent (DE13 9PD) is the home of the 28 English Football Teams while also offering the opportunity to work for the biggest player in global hospitality, Hilton.

Be part of a high preforming team, creating a home from home for our leisure guests, world class sport teams and corporate clients.

When we say unique we mean it! Offering 228 contemporary bedrooms, complemented by a wonderful food and beverage offering including the relaxing Crossbar, Restaurant and Coffee Lounge which is proud to service Starbucks. In addition we have high quality meeting and events space, Spa and top class fitness facilities surrounded by acers of Staffordshire countryside including 13 outdoor football pitches including a replica of the Wembley pitch.

Here’s What You’ll Do During a Typical Day

• Receive and convert incoming enquiries to achieve targets and maximize revenue
• Ensure the complete administration and execution of all planned events
• Work within the events schedule to maximise yield
• Build strong relationships with customers to fully understand their needs
• Arrange and carry out Hotel show rounds
• Participate in hotel promotional activities

What are we looking for?

Skills

• The ability to build a strong relationship with FA contacts
• Excellent communication skills
• Good organisational and administration skills
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Confident telephone manner
• High level of IT skills
• Excellent grooming standards

Qualifications

What It Takes to Make the Stay

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world‑class brands , and a company‑wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

About The Team

How We’ll Help You Thrive

Benefits

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.