F&B Team Member - Flexible Rotas & Perks

Atlas Hotels Ltd.; Droitwich Spa; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Hotel rooms discount at staff rate (£:

50% off food and drink

Worldwide employee discounts at IHG

Annual bonus after 2 years' service

Holiday allowance based on service

Family & Friends discount up to 45%

Monthly rewards program

HSF Health Plan free for everyemployee

Perkbox deals

Online GP and 24h helpline

People's Pension auto-enrolment

Employee referral scheme £250

Employee of the Quarter programmes

4-week rota in advance

Free/discounted food on shift

Job summary

Atlas Hotels is seeking a Team Member F&B to welcome and serve guests across bar, restaurant and public areas, delivering friendly, professional service. No prior hotel experience is essential as training is provided to teach you the basics of food and beverage operations.

You will work to brand standards, maintain cleanliness, handle guest inquiries, assist with stock, and collaborate with hotel teams to ensure smooth operations and memorable guest experiences.

Responsibilities

• Welcome and serve guests in the bar, restaurant, and public areas, delivering a friendly and professional service.
• Prepare and serve food and beverages to brand standards, ensuring accuracy, quality, and consistency.
• Maintain cleanliness and presentation of all food and beverage areas, including bar counters, dining spaces, and service stations.
• Follow all hygiene, allergen, and food safety procedures to ensure a safe and enjoyable guest experience.
• Handle guest queries, requests, and complaints promptly and professionally, escalating where appropriate.
• Support with stock rotation, deliveries, and storage of food and beverage items.
• Work collaboratively with colleagues across departments to deliver smooth hotel operations and excellent guest service.

Job description

Atlas Hotels is seeking a Team Member F&B to welcome and serve guests across bar, restaurant and public areas, delivering friendly, professional service. No prior hotel experience is essential as training is provided to teach you the basics of food and beverage operations.

You will work to brand standards, maintain cleanliness, handle guest inquiries, assist with stock, and collaborate with hotel teams to ensure smooth operations and memorable guest experiences.