Team Member - Food & Beverage

Atlas Hotels; Droitwich Spa; Presencial; GBP 12.000 - 17.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hotel rooms discount at staff rate (£:

50% off food and drink

Worldwide employee discounts at IHG

Annual bonus after 2 years' service

Holiday allowance based on service

Family & Friends discount up to 45%

Monthly rewards program

HSF Health Plan free for everyemployee

Perkbox deals

Online GP and 24h helpline

People's Pension auto-enrolment

Employee referral scheme £250

Employee of the Quarter programmes

4-week rota in advance

Free/discounted food on shift

Descripción de la vacante

Atlas Hotels is seeking a Team Member F&B to welcome and serve guests across bar, restaurant and public areas, delivering friendly, professional service. No prior hotel experience is essential as training is provided to teach you the basics of food and beverage operations.

You will work to brand standards, maintain cleanliness, handle guest inquiries, assist with stock, and collaborate with hotel teams to ensure smooth operations and memorable guest experiences.

Responsabilidades

• Welcome and serve guests in the bar, restaurant, and public areas, delivering a friendly and professional service.
• Prepare and serve food and beverages to brand standards, ensuring accuracy, quality, and consistency.
• Maintain cleanliness and presentation of all food and beverage areas, including bar counters, dining spaces, and service stations.
• Follow all hygiene, allergen, and food safety procedures to ensure a safe and enjoyable guest experience.
• Handle guest queries, requests, and complaints promptly and professionally, escalating where appropriate.
• Support with stock rotation, deliveries, and storage of food and beverage items.
• Work collaboratively with colleagues across departments to deliver smooth hotel operations and excellent guest service.

Descripción del empleo

Atlas Hotelsis hiring aTeam Member F&Bright now!

Whilst previous experience of working in hotels would be useful, it’s not essential. If you join our friendly, enthusiastic and guest focused teams we can teach you all you need to know!

Benefits include:

• Hotel rooms across our 59 hotels (Holiday Inn Express, Hampton by Hilton and Holiday Inn) at only £25 per night, with 50% off food and drink
• Worldwide substantial employee discount at 6,600+ IHG Hotels across the globe
• A bonus cash payment every year from 2 years' of service as a 'thank you' for staying with Atlas Hotels
• Holiday allowance which increases with length of service
• Atlas Friends & Family Discount, offering up to a 45% discount for Friends & Family of Atlas employees
• Monthly cash rewards through our reward and recognition platform
• HSF Health Plan free for every employee, giving you money off dental/optical appointments and other health costs for you and your family
• Access to HSF Perkbox which provides deals and discounts from the biggest brands
• Online GP service, access to free counselling and wellness support with a 24 hour helpline
• Auto-enrolment pension scheme through The People's Pension
• Employee referral programme paying out £250 for every great person you refer to us that passes their probation
• Employee of the Quarter programmes in every site and a prestigious annual awards ceremony
• A rota for the next 4 weeks, meaning you can work in hospitality but still have a life outside of work
• Free/discounted food when on shift

So what does a Team Member F&B do?

• Welcome and serve guests in the bar, restaurant, and public areas, delivering a friendly and professional service.
• Prepare and serve food and beverages to brand standards, ensuring accuracy, quality, and consistency.
• Maintain cleanliness and presentation of all food and beverage areas, including bar counters, dining spaces, and service stations.
• Follow all hygiene, allergen, and food safety procedures to ensure a safe and enjoyable guest experience.
• Handle guest queries, requests, and complaints promptly and professionally, escalating where appropriate.
• Support with stock rotation, deliveries, and storage of food and beverage items.
• Work collaboratively with colleagues across departments to deliver smooth hotel operations and excellent guest service.

Atlas Hotels are Disability Confident Committed. This means that we have made a clear commitment to attracting disabled talent to our business, representing the needs of our guests, and contributing to employment equality.

We want to ensure that everyone can participate fully in the recruitment process. If you have an impairment or health condition, please contact HR at [e-mail] to discuss any access or information requirements, or workplace adjustments that may support you.

If you would like to offer feedback on the application process please use the above email.