F&B Team Member

Metropolitan; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a prestigious hotel group as a vital member of the team, providing exceptional service and creating memorable experiences for guests. This role involves working in a vibrant bar and lobby environment, showcasing your cocktail-making skills, and ensuring that every guest enjoys a delightful stay. With a commitment to wellness and sustainability, you will be part of a team that values diversity and inclusivity, while enjoying competitive benefits and opportunities for career growth. Embrace the chance to thrive in a dynamic setting that prioritizes both guest satisfaction and employee well-being.

Benefits

Employee rates for all COMO Hotels

3 complimentary nights stay

Employee discounts on Nobu London

Career development opportunities

Lucrative bonus for referrals

Wellness and engagement activities

Free financial advice

Employee assistance programme

Free meals on duty

28 paid holidays per year

Qualifications

• Excellent spoken and written English is essential.
• High level of organizational skills and teamwork.

Responsibilities

• Provide excellent in-room dining experience and lobby service.
• Demonstrate cocktail making and assist in smooth operations.

Skills

Excellent communication

Organizational skills

Team player

Proactive attitude

Cocktail making

Job description

Job Description

COMO Hotels and Resorts are an award-winning, family-owned group of 18 hotels and resorts worldwide; each one different but sharing a commitment to holistic wellness, nutritious cuisine, and inspiring destinations that honor the spirit of place.

COMO Metropolitan London is an urban retreat located in Mayfair, featuring 144 bedrooms and 19 private residences. The hotel offers a sophisticated, accessible experience by focusing on essential elements of traditional hospitality.

What you will do:

• Serve behind the bar and in the lobby lounge.
• Demonstrate proficiency in cocktail making, including classics and menu specials.
• Provide excellent in-room dining experiences.
• Create memorable guest experiences with a Surprise and Delight approach.
• Assist the Room Service Manager in the smooth operation of all Food and Beverage outlets, including Taste of COMO restaurant, Bar, Room Service, Mini Bar, Breakfast Room, and Meetings & Events.
• Maintain up-to-date product knowledge and stay informed about new developments.

Who you are:

• Excellent communicator and team collaborator.
• Highly organized with strong time management skills.
• Fluent in spoken and written English.
• A proactive team player.
• Confident in taking room service orders over the phone.

What we will offer you:

• Competitive salary of £25,704 plus service charge.
• Employee rates across all COMO Hotels and Resorts worldwide.
• Three complimentary nights' stay at any COMO property globally.
• Discounts at Nobu London.
• Opportunities for career development.
• Bonuses for referring new employees.
• A calendar of wellness and engagement activities.
• Access to free financial advice and support services.
• Free meals on duty, uniform, and laundry services.
• 28 paid holidays per year, increasing with tenure.
• Company sick pay.

At COMO, we embrace diversity and foster an inclusive environment. We are committed to sustainability and ESG initiatives, encouraging team members to contribute to our environmental and social responsibility goals.