Food And Beverage Team Member- casual

LGH Hotels Management Ltd; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in hospitality is seeking enthusiastic individuals to join their food and beverage team. This role is perfect for those passionate about creating unforgettable guest experiences and delivering top-notch service. As a vital member of the team, you will engage with guests, take food and beverage orders, and enhance their experience through upselling opportunities. With a focus on exceptional service, you will help maintain the hotel's brand reputation while enjoying a vibrant work environment. If you thrive in a dynamic setting and are eager to contribute to outstanding hospitality, this opportunity is for you!

Benefits

Employee discounts on hotel rates

Access to IHG employee room benefit programme

Shopping discounts

Eye care

Free legal & money advice

Counseling sessions

Cycle to work scheme

Wellbeing tips and support

Free meals on duty

Free parking

Qualifications

• Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
• Ability to engage with guests and create memorable experiences.

Responsibilities

• Set up the restaurant and bar for service, ensuring presentation standards are met.
• Act as an ambassador for the hotel, delivering exceptional hospitality service.

Skills

Hospitality Service

Guest Engagement

Upselling

Calm Under Pressure

Attention to Detail

Education

Experience in Hospitality

Job description

Looking for a role where you can showcase your passion for hospitality and create unforgettable guest experiences? Look no further than our hotel food and beverage team! We are dedicated to providing exceptional hospitality service, and we're seeking enthusiastic individuals to join our team and help us deliver top-notch food and beverage experiences to our guests.

As a member of our team, you will be responsible for setting up the restaurant and bar for service, ensuring that all standards of presentation are met. You will serve as the face of the business, acting as an ambassador for the hotel and maintaining its brand reputation by delivering exceptional hospitality service.

At our hotel, we believe that our people are our greatest asset, and we encourage you to bring your unique personality to the role. Engage with our guests, take their food and beverage orders, use upselling opportunities to enhance their experience, and create a welcoming atmosphere that puts a smile on their face. Join us in delivering unforgettable hospitality experiences and be a part of our vibrant team!

Benefits

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Ideal Candidate

• A contagious enthusiasm and sincere desire to create memorable guest experiences.
• A natural ability to engage with others and a genuine passion for the hospitality industry.
• Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
• The ability to remain calm and composed in high-pressure situations.
• A self-starter with the capability to work independently without supervision.
• A positive outlook and approachable demeanor that exudes warmth and professionalism.
• A willingness to learn and a desire to develop within the role.
• An innate talent and self-assurance in your abilities, coupled with an exceptional attention to detail.

If you possess these qualities, we encourage you to apply for this opportunity to be a part of our team and contribute to our mission of delivering outstanding hospitality experiences.

About the Hotel

Discover the vibrant heart of London at the Holiday Inn London - Regent’s Park Hotel! Perfectly positioned just minutes from Great Portland Street and Regent’s Park Tube stations, our hotel offers seamless access to the city’s top attractions. Located near the A501 and only a 45-minute drive from Heathrow Airport, getting here is a breeze.

Step outside and find yourself immersed in the lush greenery of Regent’s Park or the bustling energy of Oxford Street’s shopping paradise, both within walking distance. Family fun awaits at nearby hotspots like Madame Tussauds, the Sherlock Holmes Museum, and London Zoo.

For culture enthusiasts, the British Museum, less than a mile away, invites you to uncover ancient treasures and explore global cultures. The British Library, with its diverse exhibitions, is also just a short stroll away.

The excitement doesn’t end there! Theater lovers can reach the dazzling West End in just a 15-minute walk, where world-class shows await. And don’t miss the vibrant bars and restaurants of Soho, perfect for a night out on the town.

About Us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.