Food & Beverage Team Member

TN United Kingdom; Greater London; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic team at a leading hospitality company and take on the exciting role of a food service associate. You'll have the chance to enhance guest experiences through exceptional order taking and service. This position offers opportunities for growth and learning within a diverse and inclusive environment, ensuring every team member feels valued. With a commitment to excellence, you'll play a vital role in maintaining high standards of service and cleanliness. If you're passionate about hospitality and eager to make a difference, this role is perfect for you.

Qualifications

• Experience in order taking and maximizing sales opportunities.
• Knowledge of hygiene standards in food service.

Responsibilities

• Maximize sales opportunities through product knowledge and suggestive selling.
• Maintain cleanliness and hygiene in service areas.

Skills

Order Taking

Product Knowledge

Suggestive Selling

Hygienic Food Service Techniques

Tools

POS System

Job description

Job Responsibilities

1. Perform order taking and maximize sales opportunities through product knowledge and suggestive selling. Ensure accuracy by repeating orders to guests.
2. Take orders and send them to kitchen staff via the POS system.
3. Deliver orders promptly to the kitchen production area.
4. Check ordered meals on collection from the kitchen and deliver to guests promptly, maintaining temperature and appearance, and announcing items as necessary.
5. Keep tables and service areas clean and tidy according to the procedure manual.
6. Maintain hygienic food service techniques during service.
7. Take responsibility for your designated section and station.
8. Ensure room service trays and trolleys are set up correctly and collected promptly when guests have finished.
9. Follow the standards and performance guidelines outlined during training and in the departmental service procedures manual, completing all tasks within the shift to these standards.
10. Suggest improvements to existing services or procedures.
11. Attend training programs and meetings as directed to continuously improve skills and knowledge.

Additional Information

Join us at ibis London Heathrow Airport and become part of the Accor network, a worldwide hospitality leader. With us, you can be yourself, work purposefully, grow, learn, enjoy, and explore limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality.

Our Commitment to Diversity & Inclusion:

We are an inclusive company committed to attracting, recruiting, and promoting diverse talent, creating an environment where everyone feels they belong.