F&B Team Member

Healey's Cornish Cyder Farm; England; On-site; GBP 13,776 - 16,531; Part time

Benefits offered by this job

50% discount on products

Free festival tickets

£1 pint after your shift

Monthly breakfast club

Job summary

A family-run visitor attraction in the beautiful Cornish countryside seeks hospitality team members to ensure guests have an exceptional experience. Responsibilities include greeting guests, maintaining high service standards, and upselling products. Previous hospitality experience is preferred. The role offers flexible hours, competitive pay that increases with responsibilities, and employee perks including product discounts and free festival tickets.

Qualifications

• Experience working in a busy hospitality environment.
• Hospitality experience.

Responsibilities

• Greeting all guests as they enter and ensuring they are made to feel welcome.
• Ensure that service, delivery and presentation of food and beverage to customers is an exceptional standard.
• Upselling and add on sales of own brand products.
• Excellent product knowledge of own goods and promoting these.
• Cleaning and housekeeping duties.
• Ensuring absolute compliance to laws relating to the sale of alcohol.
• Maintaining high standards and operating procedures.
• Assisting the management team in effective stock control.
• Assisting the kitchen team with cleaning duties.

Skills

Ability to work at pace

Job description

Are you passionate about making people smile? Do you have what it takes to exceed the expectations of our visitors?

If so, you could be what we’re looking for down at Healeys Cyder Farm.

Set in the beautiful Cornish countryside (as well as 10 minutes from the beach!) Healeys Cyder Farm is a family-run, year-round, visitor attraction and home to our very own Rattler Cyder! With an impressive schedule of events, alongside multi-million-pound investment, there has never been a better time to join Healeys!

As a key part of our F&B team, you will be instrumental in delivering an exceptional experience and day out to all guests.

Hours

Our opening times vary but in the height of summer, we are open from 9am-8pm. Your hours will be flexible according to the needs of the business, ideally working up to 40 hours a week over the summer season. We will also consider part time roles for the right candidates.

Pay

Minimum wage for age, increasing by 20p per hour once you complete your induction with additional pay increments as you take on extra responsibility.

Duties & Responsibilities

• Greeting all guests as they enter and ensuring they are made to feel welcome.
• Ensure that service, delivery and presentation of food and beverage to customers is an exceptional standard.
• Upselling and add on sales of own brand products as well as other menu items to increase average spend per person.
• Excellent product knowledge of own goods as well as Cornish goods and promoting these when taking a visitor’s order and serving dishes.
• Cleaning and housekeeping duties, including weekly deep cleaning by following the Safer Food Better Business guidelines.
• Ensuring absolute compliance to the law relating to the sale of alcohol.
• Ensuring full compliance with Health & Safety and Health & Hygiene laws and recommendations to ensure safety for visitors and employees.
• Maintaining high standard and operating procedures and ensuring compliance with Company procedures.
• You will assist the management team in effective stock control and waste management, including stock takes, maintaining records to ensure restaurant is cost effective.
• Assisting the kitchen team with cleaning duties as required.
• To be open to completing tasks which may fall outside of your role or remit with a positive, sleeves rolled up mentality as and when requested.

Work Experience

• Experience working in a busy hospitality environment
• Hospitality experience

Skills

• Ability to work at pace

Personal Qualities

• Team player
• Good time management
• High energy
• Eye for detail, self-motivated and enthusiastic

Other than working with the best products, in a great atmosphere and environment we also offer:

• 50% discount on our products
• Free festival tickets
• Chill out after your shift with a £1 pint!
• Monthly breakfast club

Please send us your CV and look out for more information on our upcoming recruitment events!

We look forward to hearing from you!

Due to a high volume of applications received, we are unable to contact each applicant individually regarding the status of their application

Healeys is special, we are a family-run business with strong family values and a passion for making the best products and delivering an exceptional brand experience, we take pride in our customers who visit the farm and who taste our products. We nurture our in-house talent and seek to develop our employees to maximise their potential and have a fulfilling and varied working life at Healeys.