F&B Team Leader (Permanent) - Lead Service & Sales

Away-Resorts; Boston; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Training & development

Up to 50% off onsite restaurants

10% off shop goods

Up to 50% off holidays across all our

Team events

Reward and Recognition

Free parking

Job summary

Away Resorts is seeking an experienced Food & Beverage Team Leader to work across Six West and The Tipsy Eagle. You’ll support the F&B Manager to lead a busy team, deliver brilliant service and help drive sales.

This is a permanent, year-round role with a 40-hour week. Based at Appletree Holiday Park in Lincolnshire, the role combines hands-on leadership with rotas, coaching, stock control and guest feedback handling, plus holiday periods and weekends.

Qualifications

• Previous experience in a fast-paced and busy F&B environment.
• Experience of driving revenue; training can be provided.
• A problem solver who can manage difficult situations well.
• A champion in delivering excellence in customer service with evidence of previous successes.
• Preferably a level 2 hygiene certificate but this is not a deal breaker as training on site is available.

Responsibilities

• Lead a team of F&B assistants to provide excellent service in busy bar and restaurant.
• Assist with rotas to ensure right people are in the right place.
• Coach the team to deliver excellent service and upsell.
• Work with kitchen to control stock, reduce waste and protect margins.
• Handle guest feedback and complaints positively and professionally.

Skills

F&B leadership

People management

Revenue generation

Customer service

Level 2 hygiene certificate

Job description

Away Resorts is seeking an experienced Food & Beverage Team Leader to work across Six West and The Tipsy Eagle. You’ll support the F&B Manager to lead a busy team, deliver brilliant service and help drive sales.

This is a permanent, year-round role with a 40-hour week. Based at Appletree Holiday Park in Lincolnshire, the role combines hands-on leadership with rotas, coaching, stock control and guest feedback handling, plus holiday periods and weekends.