F&B Team Leader - Lead Service & Training in Cafés

National Trust; Wrexham; On-site; GBP 17,000 - 21,000; Part time

Job summary

National Trust at Chirk Castle, Chirk, Wrexham, LL14 5AF, is looking for a Food and Beverage Team Leader to join our cafés across England, Wales and Northern Ireland. You will focus on frontline service and occasional back-of-house tasks, leading a friendly team to deliver outstanding guest experiences.

This is a fixed-term, zero-hour contract ending 18 September 2027. Start ASAP with a focus on great service, training, and attention to detail.

Qualifications

• Experience leading a front-of-house team.
• Excellent customer service and guest engagement.
• Able to adapt to changing schedules and business needs.
• Strong communication and training abilities.

Responsibilities

• Lead day-to-day cafe team to ensure high service standards.
• Supervise induction and training of colleagues.
• Assist with front- and occasional back-of-house tasks.
• Ensure displays, signage and food presentation meet standards.

Skills

Team leadership

Customer service

People skills

Adaptability

Communication

Job description

National Trust at Chirk Castle, Chirk, Wrexham, LL14 5AF, is looking for a Food and Beverage Team Leader to join our cafés across England, Wales and Northern Ireland. You will focus on frontline service and occasional back-of-house tasks, leading a friendly team to deliver outstanding guest experiences.

This is a fixed-term, zero-hour contract ending 18 September 2027. Start ASAP with a focus on great service, training, and attention to detail.