F&B Team Leader – Elevate Guest Experience

Clermont Hotel Group; Greater London; Presencial; GBP 16.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Staff areas to recharge

Pension

Healthcare schemes

Discounts & Perks

Refer a Friend bonus

Interest-free loans

Gym discounts / wellness

Descripción de la vacante

Thistle Kensington Gardens is seeking a Team Leader for Food & Beverage to guide a fast-paced service in a premier London hotel. You will lead a team to welcome guests, take orders, deliver food and drinks, and keep the dining area polished and efficient.

You’ll drive exceptional guest experiences, suggesting menu items, sharing local tips, and ensuring every guest feels valued. This role centers on service excellence and team collaboration in a lively hospitality setting.

Formación

• Experience in a customer-facing role within Food & Beverage.
• Strong desire to deliver the highest levels of service and a commitment to continuous learning and progression.
• Ability to thrive in a public-facing role, engaging with guests and team members alike.
• A natural ability to connect with others and foster meaningful relationships.
• A relaxed and approachable demeanor that encourages positive interactions.
• Precision in your work, ensuring every aspect of the guest experience is perfect.
• Demonstrated desire to pursue a fulfilling career in hospitality.
• Ability to work effectively as part of a cohesive team in a dynamic, fast-paced environment.

Responsabilidades

• Lead and guide your team to provide a warm welcome, take orders, deliver food and drinks, and ensure setup and clearing are efficient.
• Help your team deliver extraordinary experiences for guests, recommending dishes and sharing local tips.

Conocimientos

Customer service

Public-facing

Team leadership

Guest relations

Communication

Descripción del empleo

Thistle Kensington Gardens is seeking a Team Leader for Food & Beverage to guide a fast-paced service in a premier London hotel. You will lead a team to welcome guests, take orders, deliver food and drinks, and keep the dining area polished and efficient.

You’ll drive exceptional guest experiences, suggesting menu items, sharing local tips, and ensuring every guest feels valued. This role centers on service excellence and team collaboration in a lively hospitality setting.