F&B Team Attendant

Como Metropolitan London; Greater London; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Competitive salary + service charge

Employee rates for COMO Hotels and Res

3 complimentary nights stay in COMO

Employee discounts on Nobu London

Career development opportunities

£450 for introducing someone to a COMO

Wellness and engagement activities

Company sick pay

Free financial advice

Employee assistance programme

Free meals on duty

Free Uniform & laundry service

Job summary

Como Metropolitan London is seeking a Food & Beverage Team Member to assist supervisors by taking, preparing and delivering orders, and to maximise sales through product knowledge and upselling. You will help uphold our high standards of service that the COMO brand is known for.

Join a renowned luxury hotel in Mayfair with opportunities for career development, employee discounts, and wellness-focused engagement activities.

Qualifications

• Excellent communication and interpersonal skills.
• Understanding of Liquor License and Health & Safety procedures.
• Proficient English (spoken and written).

Responsibilities

• Provide efficient, courteous service to guests across breakfast, room service or events.
• Maintain storage and cleanliness in all areas and coordinate with others for maintenance.
• Handle deliveries, inspect items and report discrepancies.
• Address guest requests and dietary needs with professionalism and care.
• Maintain professional grooming and adhere to hotel policies.

Job description

COMO Hotels and Resorts are an award-winning, family-owned group of 20 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place.
COMO Metropolitan London is an inner city property stripping back to the non-essential elements of a traditional hotel. The result is an urban retreat that is cool, accessible and sophisticated. COMO Metropolitan London is a 144 bedroom property with 19 private residences situated in the Heart of Mayfair.

Role overview: As a Food & Beverage Team Member at COMO Metropolitan London, you will assist supervisors by performing tasks such as taking, preparing and delivering orders, along with maximising sales opportunities through knowledge of product and suggested selling. You will play a crucial role in upholding the high standards of service that COMO Metropolitan London is known for.

What we will offer you:

• Competitive salary + service charge
• Employee rates for all COMO Hotels and Resorts properties worldwide
• 3 complimentary nights stay in any COMO Hotel or Resort Worldwide
• Employee discounts on Nobu London
• Career development opportunities
• £450 for introducing someone to any COMO property
• An exciting calendar of wellness and engagement activities
• Company sick pay
• Access to free financial advice
• Access to an Employee assistance programme; offering support and advice
• Free meals on duty
• Free Uniform & laundry service

Key Responsibilities:

• Provide an efficient, polite and courteous service to guests over breakfast service, room service, or events
• Ensure that all areas are kept correctly with regards to storage and cleanliness at all times
• Ensure all equipment is in good working order, and liaise with other departments for maintenance and repair if necessary
• Handle deliveries, inspect items, and report any discrepancies
• Handle guest requests, allergies, and dietary needs with professionalism and care
• Maintain professional body language and grooming standards at all times, adhering to the hotel's policies and guidelines

Who you are:

Customer Service Skills: Excellent communication and interpersonal skills

Knowledgeable: Possess an understanding of the Liquor License and all Health & Safety procedures

Positive: Approach tasks with a self-driven attitude

Team Player: Ability to work within a team as well as alone

Proficient: Excellent spoken and written English