F&B Supervisor - Lead Shift & Guest Experience

Warner Leisure Hotels

Mount Pleasant

On-site

GBP 24,000 - 33,000

Full time

43 hours ago
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Benefits offered by this job

Free gym and leisure facilities
60% discounted food onsite
Pension scheme
Career development through external Qs
28 days annual leave

Job summary

Warner Hotels is recruiting a Food & Beverage Supervisor for Lakeside on Hayling Island. Lead service shifts, coach teams, and uphold high standards to deliver memorable dining experiences for guests.

You will oversee operations across all F&B areas, ensure safety and compliance, and drive guest satisfaction while working closely with managers and leaders. Position offers career development and extensive staff benefits.

Qualifications

  • Previous experience in food and beverage or hospitality operations.
  • Knowledge of food safety and hygiene standards; Level 3 certificate desirable.
  • Excellent communication and problem-solving abilities.
  • Strong leadership and ability to motivate a team.

Responsibilities

  • Act as on-shift leader across the F&B department and monitor standards and efficiency.
  • Serve as the main guest contact during the shift and handle queries professionally.
  • Ensure adherence to health, safety and company policies, and manage emergency procedures.
  • Monitor upselling opportunities and cash handling while protecting guest experience.
  • Conduct shift handovers and prepare reports; communicate urgent matters to senior leadership.
  • Coordinate with managers to resolve issues and support teams to minimise disruption.

Skills

Experience in F&B
Food safety
Communication skills
Leadership

Education

Level 3 Food Safety Certificate

Job description

Warner Hotels is recruiting a Food & Beverage Supervisor for Lakeside on Hayling Island. Lead service shifts, coach teams, and uphold high standards to deliver memorable dining experiences for guests.

You will oversee operations across all F&B areas, ensure safety and compliance, and drive guest satisfaction while working closely with managers and leaders. Position offers career development and extensive staff benefits.

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