F&B Supervisor | Guest Experience Leader

Warner Hotels; Tye; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Free gym & leisure facilities

60% discounted food onsite

Pension scheme

28 days annual leave

Job summary

Warner Hotels is seeking a Food & Beverage Supervisor for Lakeside on Hayling Island. The role leads service shifts, coaches teams, and maintains high hospitality standards to deliver memorable dining experiences. You’ll work closely with managers to ensure smooth operations across restaurants and bars.

The position emphasizes guest engagement, incident handling, and upholding health, safety and cash handling procedures while driving upselling opportunities and service excellence.

Qualifications

• Previous experience in food and beverage or hospitality operations.
• Knowledge of food safety and hygiene standards – Level 3 food safety certificate desirable.
• Excellent communication and problem‑solving abilities.
• Strong leadership skills with ability to motivate and guide a team.

Responsibilities

• Act as the on-shift leader across the department and monitor service delivery.
• Serve as the main guest contact during the shift and handle queries, VIPs, and special requests.

Skills

Leadership

Guest service

Communication

Problem solving

Food safety

Education

Level 3 Food Safety certificate

Job description

Warner Hotels is seeking a Food & Beverage Supervisor for Lakeside on Hayling Island. The role leads service shifts, coaches teams, and maintains high hospitality standards to deliver memorable dining experiences. You’ll work closely with managers to ensure smooth operations across restaurants and bars.

The position emphasizes guest engagement, incident handling, and upholding health, safety and cash handling procedures while driving upselling opportunities and service excellence.