F&B Supervisor — Lead Service & Team Excellence

Waverley Abbey Trust; Farnham; On-site; GBP 26,000 - 36,000; Full time

Job summary

Waverley Abbey Trust in Farnham, UK, is seeking an experienced Food and Beverage Supervisor to oversee daily operations and lead the F&B team with enthusiasm and integrity.

You will manage service excellence, ensure high standards of hospitality and health and safety, and work with the F&B Operations Manager to drive guest satisfaction and cost control across shifts, including evenings and weekends.

Qualifications

• 3+ years' experience in a busy high-profile hospitality venue.
• Team player who communicates well with colleagues.
• Punctual, reliable and trustworthy.
• Sense of urgency.
• Ability to multitask under pressure and show initiative.
• Have a genuine passion for food and beverage.
• Customer-oriented and service-minded as well as flexible and proactive.
• Varying shift times across the seven days to include working evenings, weekends and both opening and closing shifts.
• To share the same values as all of us at Waverley Abbey.
• Report and be accountable to the Food and Beverage Operations Manager.
• Lead and manage the Food and Bev team when the Food and Bev Operations Manager is not present.
• Supervise daily food and beverage operations to ensure smooth service.
• Provide line management to members of the team.
• Keep up to date with business knowledge and awareness of the organisation’s strategic goals in collaboration with the Ops Manager.
• Maintain standards of excellence, within customer service, etiquette and knowledge.
• Be familiar with health and safety regulations in the hospitality industry and have the ability to maintain the highest standards of Food Safety and diligence.
• Assist the F&B Operations Manager in inventory management and cost control.
• Participation in all training, development and appraisal programmes.
• Assist the F&B Operations Manager with administrative tasks.
• Lead by example by encouraging positivity and team work on the Food and Bev team.

Responsibilities

• Supervise daily food and beverage operations to ensure smooth service.
• Provide line management to members of the team.
• Lead and manage the Food and Bev team when the Food and Bev Operations Manager is not present.
• Maintain standards of excellence in customer service, etiquette and knowledge.
• Assist the F&B Operations Manager with inventory management and cost control.
• Assist with administrative tasks and training programs.

Skills

Hospitality experience

Team player

Punctual

Sense of urgency

Multitasking under pressure

Customer service

F&B passion

Shift flexibility

Health and safety

Inventory management

Leadership

Training mindset

Job description

Waverley Abbey Trust in Farnham, UK, is seeking an experienced Food and Beverage Supervisor to oversee daily operations and lead the F&B team with enthusiasm and integrity.

You will manage service excellence, ensure high standards of hospitality and health and safety, and work with the F&B Operations Manager to drive guest satisfaction and cost control across shifts, including evenings and weekends.