F&B Supervisor — Guest-First Leader (Meals On Duty)

Millennium Hotels UK/EU - Careers; Newcastle upon Tyne; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Pension plan

Meals provided on duty

Employee discounted accommodation

Employee discount on F&B and hotel

Friends & family discounted rate

Holiday scheme

Long service awards

Employee of the month

Recommend a Friend Scheme

Free car parking

Job summary

Millennium Hotels UK/EU - Careers is seeking a Food & Beverage Supervisor to lead service across restaurant teams, including bar, breakfast, and dinner. You will confidently present our offerings, manage guest interactions, and handle payments in line with company guidelines.

The role requires leadership, strong customer service, and experience in a busy hospitality setting. Flexible shifts include mornings, evenings, events and some late finishes; there are development prospects within the

Qualifications

• Previous experience in a Food & Beverage Supervisor or Team Leader role.
• Strong customer service focus.
• Excellent communication and leadership.
• Ability to stay calm and organised under pressure.
• Experience in a busy hospitality environment.
• Confident handling of financial transactions.
• Experience with Micros or similar POS systems.
• Flexible shifts including breakfasts, evenings, events and late finishes.

Responsibilities

• Serve food and beverage in the restaurant, bar, breakfast or evening team.
• Confidently communicate all offerings to guests.
• Accurately handling payments (cash, card, and room charges) per guidelines.
• Provide warm, welcoming service at all guest touchpoints.
• Manage day-to-day staffing needs, planning and assigning work, and setting performance goals.
• Ensure team delivers quality and guest satisfaction.
• Maintain stock, minimize waste, and ensure proper storage.
• Assist in food & beverage inventory procedures with min/max stock levels.

Skills

Customer service

Leadership

Communication

Calm under pressure

Hospitality experience

Cash handling

POS familiarity

Tools

Micros POS

Job description

Millennium Hotels UK/EU - Careers is seeking a Food & Beverage Supervisor to lead service across restaurant teams, including bar, breakfast, and dinner. You will confidently present our offerings, manage guest interactions, and handle payments in line with company guidelines.

The role requires leadership, strong customer service, and experience in a busy hospitality setting. Flexible shifts include mornings, evenings, events and some late finishes; there are development prospects within the