F&B Service Associate | Free Meals & Career Growth

Delta Hotels; City of Edinburgh; Presencial; GBP 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free meals on duty

Uniform provided

Marriott discount card

Pension scheme

Employee assistance programme

Career development

Training programs

Descripción de la vacante

Marriott in Edinburgh is seeking hospitality team members to welcome guests, take and serve orders, and provide menu details. You will maintain dining area cleanliness, coordinate with kitchen staff, and address guest inquiries professionally.

Role includes promoting hotel dining services, following safety protocols, and supporting inventory management. Previous customer service experience is preferred, with opportunities for career development within Marriott's global network.

Formación

• Related Work Experience: At least 1 year of related work experience in a customer service role.
• Supervisory Experience: None required.
• License or Certification: None required.

Responsabilidades

• Welcome and assist guests with a warm and friendly demeanour, ensuring a positive dining experience.
• Take and serve orders accurately, adhering to quality and presentation standards.
• Provide detailed information about menu items, including ingredients and preparation methods.
• Maintain cleanliness and organisation in the dining area and service stations.
• Coordinate with kitchen staff to ensure timely and accurate delivery of food and beverages.
• Handle guest inquiries and complaints professionally, resolving issues promptly.
• Promote restaurant services and specials to enhance guest experience and drive sales.
• Follow safety and hygiene protocols to ensure a safe working environment.
• Assist with inventory management and restocking supplies as needed.
• Support team members and collaborate to achieve common goals.

Conocimientos

Customer service

Communication

Descripción del empleo

Marriott in Edinburgh is seeking hospitality team members to welcome guests, take and serve orders, and provide menu details. You will maintain dining area cleanliness, coordinate with kitchen staff, and address guest inquiries professionally.

Role includes promoting hotel dining services, following safety protocols, and supporting inventory management. Previous customer service experience is preferred, with opportunities for career development within Marriott's global network.