Guest-Focused F&B Associate | Free Meals & Growth

Marriott-International; Glasgow; In loco; GBP 21.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Free meals on duty

Uniform provided

Explore discounts

Pension scheme

Employee assistance programme

Career development

Training and development

Descrizione del lavoro

Marriott International in Glasgow is seeking a dedicated hospitality professional to join our dining team. You will welcome guests, take and serve orders, share menu details, and ensure a warm, memorable dining experience.

The role emphasizes teamwork, adherence to standards, health and safety, and delivering exceptional service. Training and opportunities for career progression are available within Marriott's global network.

Competenze

• Prior experience in customer service is preferred.
• Knowledge of hospitality standards and guest service principles is advantageous.
• Ability to communicate clearly and professionally with guests and colleagues.

Mansioni

• Welcome and assist guests with a warm and friendly demeanour, ensuring a positive dining experience.
• Take and serve orders accurately, adhering to quality and presentation standards.
• Provide detailed information about menu items, including ingredients and preparation methods.
• Maintain cleanliness and organisation in the dining area and service stations.
• Coordinate with kitchen staff to ensure timely and accurate delivery of food and beverages.
• Handle guest inquiries and complaints professionally, resolving issues promptly.
• Promote restaurant services and specials to enhance guest experience and drive sales.
• Follow safety and hygiene protocols to ensure a safe working environment.
• Assist with inventory management and restocking supplies as needed.
• Support team members and collaborate to achieve common goals.

Conoscenze

Customer service

Hospitality

Communication skills

Teamwork

Descrizione del lavoro

Marriott International in Glasgow is seeking a dedicated hospitality professional to join our dining team. You will welcome guests, take and serve orders, share menu details, and ensure a warm, memorable dining experience.

The role emphasizes teamwork, adherence to standards, health and safety, and delivering exceptional service. Training and opportunities for career progression are available within Marriott's global network.