F&B Manager — Guest Experience & Operations Leader

Champneys Forest Mere; Horsell; On-site; GBP 32,000 - 43,000; Full time

Benefits offered by this job

Health & wellbeing incentives

Digital fitness programmes

Nutrition guides and recipes

Self-guided meditation

Wellbeing podcasts

Job summary

Champneys Forest Mere is seeking an experienced Food & Beverage Manager to lead the day-to-day operations of our restaurant, café and conference dining. You will be hands-on, inspiring your team, driving standards and ensuring every guest leaves delighted.

You will oversee restaurant and bar operations, manage budgets, recruit and develop staff, and work with other departments to ensure a seamless guest journey across all outlets. Competitive salary and benefits apply.

Qualifications

• Experience managing Food & Beverage operations in a hotel, resort, or premium hospitality setting.
• Passion for delivering exceptional service and creating memorable guest experiences.
• Thrives in a fast-paced environment and leads from the front.
• Strong commercial awareness and can manage budgets effectively.
• Natural people leader who develops, motivates and supports their team.
• Takes pride in high standards, attention to detail and operational excellence.

Responsibilities

• Managing and inspiring your F&B team to deliver outstanding guest experiences.
• Overseeing all restaurant and bar operations, ensuring exceptional service standards.
• Driving performance, profitability and cost control across the department.
• Managing recruitment, training, development and performance of your team.
• Ensuring smooth service delivery across all outlets, including conferences and room service.
• Maintaining strong guest relationships and handling feedback with professionalism.
• Managing rotas, stock control, and departmental budgets.
• Championing health, safety and compliance standards at all times.
• Working closely with other departments to ensure a seamless guest journey.

Skills

People leadership

Budget management

Guest experience

Hospitality operations

Health & safety compliance

Job description

Champneys Forest Mere is seeking an experienced Food & Beverage Manager to lead the day-to-day operations of our restaurant, café and conference dining. You will be hands-on, inspiring your team, driving standards and ensuring every guest leaves delighted.

You will oversee restaurant and bar operations, manage budgets, recruit and develop staff, and work with other departments to ensure a seamless guest journey across all outlets. Competitive salary and benefits apply.