Luxury Spa F&B Manager – Lead Service Excellence

Champneys Henlow; Henlow; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Health and wellbeing incentives

Complimentary Spa Day on probation

Discounted stays for you and family

Job summary

Champneys Henlow is seeking a Food & Beverage Manager to lead restaurant, café and conference dining operations within our luxury wellness environment. You’ll manage and develop the F&B team, ensure exceptional service, and drive profitability while maintaining the highest standards across all outlets.

This hands-on leadership role requires experience in premium hospitality, strong commercial awareness, and a passion for guest satisfaction.

Qualifications

• Experience managing Food & Beverage operations in a hotel, resort, or premium hospitality setting.
• Strong commercial awareness with the ability to manage budgets effectively.
• Natural people leader who develops, motivates and supports their team.

Responsibilities

• Lead day-to-day running of restaurant, café and conference dining operations.
• Inspire and manage the F&B team to deliver outstanding guest experiences.
• Drive performance, profitability and cost control across the department.
• Manage recruitment, training, development and performance of staff.
• Ensure smooth service across all outlets including conferences and room service.
• Maintain guest relationships and handle feedback professionally.
• Oversee rotas, stock control and department budgets.
• Champion health, safety and compliance standards.

Skills

F&B management

Team leadership

Budget management

Guest service excellence

Job description

Champneys Henlow is seeking a Food & Beverage Manager to lead restaurant, café and conference dining operations within our luxury wellness environment. You’ll manage and develop the F&B team, ensure exceptional service, and drive profitability while maintaining the highest standards across all outlets.

This hands-on leadership role requires experience in premium hospitality, strong commercial awareness, and a passion for guest satisfaction.