F&B Manager for Silversea Cruises

V.Group; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading cruise line is seeking an experienced F&B Manager to oversee food and beverage operations on board. The successful candidate will ensure exceptional service to guests while adhering to health standards. Responsibilities include inventory management, staff training, and maintaining quality across all venues. Candidates should have a strong background in luxury hospitality, excellent leadership abilities, and knowledge of food safety protocols. This role is crucial for enhancing guest satisfaction and operational excellence.

Qualifications

• Sound knowledge of the luxury hospitality sector.
• Irreproachable knowledge of food safety and Public Health standards & procedures.
• Optimal time management and leadership skills.

Responsibilities

• Oversee food and beverage operations ensuring exceptional service.
• Conduct regular inventory checks and maintain stock levels.
• Develop and implement strategies to maximize sales and profitability.

Skills

Luxury hospitality knowledge

Excellent communication skills

Interpersonal skills

Time management

Leadership skills

Food safety knowledge

Understanding of financial processes

Job description

F&B Manager for Silversea Cruises

Department: Hotel

Employment Type: Contract

Location: Shipboard

Description

V.Ships Leisure is looking for Food and Beverage on behalf of Silversea Cruises

The Food & Beverage Manager oversees and manages all aspects of the food and beverage operation to ensure the delivery of exceptional food and beverage services to Guests and Crew, in accordance with company policies and Public Health standards.

Key Responsibilities

• Takes responsibility for ensuring that the food and beverage teams deliver a welcoming and efficient service.
• Oversees all food and beverage presentations and quality in all venues. Inspects food and beverage preparation to maintain quality standards to exceed guest expectations.
• Provides a highly visible presence around the ship to verify the smooth running, acting on and following up on any issues within the food and beverage operations.
• Is accountable for guest requests, inquiries, and complaints, ensuring they are responded to immediately and are followed up.
• Proactively interacts with all guests to identify their expectations and needs, fulfilling them promptly, and demonstrating utmost sincerity, integrity, and hospitality with all guests.
• Is responsible for voyage planning, in collaboration with the Hotel Director.
• Fosters a culture of Officer visibility and engagement with guests.
• Ensure all outlets are thoroughly inspected including aesthetics, ambience, lighting and music.
• Conducts regular inventory checks and forecasts to maintain appropriate stock levels.
• Performs cost control measures to ensure efficient use of inventory and resources.
• Develops and implements strategies to maximize sales, profitability, and Guest satisfaction.
• Ensures and enforces compliance with USPHS, Outbreak Prevention (OPRP), Health and Safety measures and regulations.
• Develops and maintains positive relationships with fellow colleagues, practicing good people management, and maintaining proper conduct with all departments around the ship.
• Creates and maintains a positive work environment, successfully leading subordinates into productive working methods by setting an example and utilizing all available tools.
• Empowers and motivates the F&B teams to deliver exceptional service, and to take accountability for their performance and adherence to company policies and standards.
• Actively promotes the Silversea Way culture.
• Mentors, develops, and delivers Silversea training programs and on-the-job training to subordinates to strengthen their current performance and preparation for future advancement and extend the same for replacements and new joiners.
• Ownership and drive the following trainings, Silversea way, 10/10/10, Silver Knight programs
• Attends meetings, training activities and related courses and all other work-related activities as required.
• Where appropriate, initiates meetings to address and resolve quality concerns and to continuously identify improvement opportunities.
• Implements and supports all Silversea initiatives and programs as requested by the corporate office. Performs related duties as required.

Education/Experience/Qualifications:

• Sound knowledge of the luxury hospitality sector
• Excellent communication and interpersonal skills Ability to build successful professional relationships both internally and externally and demonstrate a positive team player attitude
• Optimal time management and leadership skills
• Self-driven with an ability to maintain and organise multiple tasks simultaneously
• Irreproachable knowledge of food safety and Public Health standards & procedures
• Understanding of financial processes